# Senior Employee Relations Manager

**Company**: Zscaler
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/zscaler/jobs/5239111007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_eed6988f-7e3

## Description

We are seeking an experienced Senior Manager, Employee Relations to join our team at Zscaler's EMEA HQ in London on a hybrid basis. This strategic role oversees employee relations across our critical EMEA markets.

**What you'll do (Role Expectations)**

- Serve as a strategic partner to business leaders, legal, and people partners across EMEA, providing expert advice, counsel, and resolution on complex employee matters, performance management, and policy interpretation.

- Act as the primary liaison with our Works Council in France, leading statutory meetings, managing consultations, and maintaining a productive, compliant relationship.

- Lead, investigate, and resolve employee grievances and formal claims by conducting thorough reviews, delivering conclusive findings, and proposing actionable remediation.

- Collaborate with stakeholders to drive efficiencies across the company where there could be exposed risk to the organization.

- Oversee and optimize a centralized case management system, leveraging data analytics and AI-enhanced HR tools to produce executive dashboards, identify systemic trends, and offer proactive, risk-mitigating recommendations.

- Design and implement comprehensive employee relations philosophies, programs, and training sessions to upskill managers, foster a constructive workplace culture, and ensure fair, respectful treatment across all regional teams.

- Ensure all company employment policies, performance management processes, and accommodation practices comply with the distinct national, statutory, and local employment regulations, specifically of the UK, Germany, France, Spain and the Netherlands.

**What We're Looking for (Minimum Qualifications)**

- Direct and impactful mid to senior level Employee Relations experience, with a substantial track record of managing complex ER cases independently.

- Hands-on experience partnering with, consulting, or managing Works Councils in either an Employment/People Relations or HR/People Business Partner capacity.

- Fluency or professional working proficiency in French is preferred.

- In-depth, practical knowledge of regional labor and employment laws across EMEA, specifically within the UK, Germany and France and ideally Spain and the Netherlands.

- Demonstrable success in developing and executing employee relations programs that measurably impact organizational culture and business outcomes.

- Advanced problem-solving and conflict resolution skills, with the ability to maintain composure, discretion, and integrity when managing highly sensitive, complex investigations.

**What Will Make You Stand Out (Preferred Qualifications)**

- Previous experience supporting global, distributed teams within the fast-paced or hyper-growth technology sector.

- Experience integrating AI tools or advanced analytics into HR and ER workflows to drive organizational decision-making and operational efficiency.

- Exceptional written and verbal communication skills, with a proven ability to influence, negotiate, and coach stakeholders at all levels of the organization.

**Benefits**

- Various health plans

- Time off plans for vacation and sick time

- Parental leave options

- Retirement options

- Education reimbursement

- In-office perks, and more!

## Skills

### Required
- Employee Relations
- HR
- Labor Law
- Conflict Resolution
- Data Analysis

### Nice to have
- AI tools
- advanced analytics
- French language
- global team management

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/zscaler/jobs/5239111007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)