# RBC Licensed Insurance Advisor for Home & Auto

**Company**: Royal Bank of Canada (RBC)
**Location**: Montréal, Quebec
**Job type**: full-time
**Category**: Insurance
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/MONTRAL-Quebec-Canada/Insurance-Advisor--Home-and-Auto---Advice-Centre--Bilingual-_R-0000189492-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ee8e3c01-6e2

## Description

We are seeking a Licensed Insurance Advisor for Home & Auto to join our team. As a trusted voice on the other end of the phone, you will provide insurance advice and options to help clients protect what's important to them.

**Responsibilities:**

- Provide insurance advice and solutions to clients based on their needs through inbound calls

- Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact

- Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations

- Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies

- Use procedures effectively and seamlessly during conversations with clients

- Cultivate and maintain relationships with partners to work as one RBC team

**Requirements:**

- Willingness and ability to successfully obtain the Quebec Damage Insurance certificate delivered by l'Autorité des marchés financiers and the General Insurance License for Ontario Other Than Life and other provinces

- Bilingualism (English and French) required

- High level of reading, comprehension and speaking in both languages

- Exceptional customer service skills with the ability to build strong relationships and connect with clients

- Flexibility to work all shifts within the hours of operation

- Digital literacy across a broad range of services

**Nice-to-have:**

- Possession of the Quebec Damage Insurance certificate delivered by l'Autorité des marchés financiers

- Post-secondary education

- Knowledge of insurance products

- Customer service and/or sales experience in a contact centre environment

**What's in it for you:**

- Working with an award-winning team

- A comprehensive Total Rewards package that prioritizes your overall wellbeing

- Work where you belong as part of a supportive, inclusive team and company

- Leaders who are invested in your success and provide opportunities to learn, grow and try new things

- Flexible work arrangements and leaders who support your needs

- An opportunity to have real impact on the lives of our clients and the communities we serve

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## Skills

### Required
- Adaptability
- Advice Based Solutions
- Client Discovery
- Communication
- Critical Thinking
- Curious Mindset
- Customer Service
- Digital Literacy

### Nice to have
- Possession of the Quebec Damage Insurance certificate
- Post-secondary education
- Knowledge of insurance products
- Customer service and/or sales experience

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Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/MONTRAL-Quebec-Canada/Insurance-Advisor--Home-and-Auto---Advice-Centre--Bilingual-_R-0000189492-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)