# HAL - Entertainment Technical Manager

**Company**: Hollandamericagroup
**Location**: New York, New York
**Work arrangement**: onsite
**Experience**: senior
**Job type**: fixed term contract
**Category**: Operations
**Industry**: Hospitality

**Apply**: https://hollandamericagroup.pinpointhq.com/en/postings/d4f91b41-792b-481a-ac85-1f61600260e0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ee7e84ac-9a4

## Description

The Entertainment Technical Manager (ETM) oversees the technical operations supporting shipboard entertainment programming, ensuring safe, consistent, and high-quality performances across multiple venues.

As a key member of the ship's Entertainment leadership team, the ETM leads a team of skilled technicians and ensures all entertainment systems are maintained to company and regulatory standards.

## Key Responsibilities

- Ensure safe and effective technical operations that consistently support excellent guest experience.

- Oversee daily functionality, scheduling, and maintenance of all technical systems across all entertainment venues.

- Monitor compliance with company policies, safety protocols, and regulatory standards.

- Coordinate technical elements for rehearsals, cast changeovers, and live events to ensure technical readiness.

- Lead and mentor onboard technical team members, promoting development, accountability, and high standards.

- Schedule and perform regular inspections and preventative maintenance on all technical systems.

- Maintain accurate documentation of safety compliance, maintenance logs, inventories, and administrative reporting.

- Coordinate with other departments and stakeholders to deliver technical support for shipwide events.

- Oversee timely ordering of replacement parts, supplies, and consumables.

- Uphold clean and safe working conditions in all backstage and technical work areas.

## Skills, Knowledge & Expertise

- Degree or equivalent experience in technical theater, live production, or a related discipline.

- At least 5 years of professional experience in live production or technical theater, including 2 years in a supervisory or leadership capacity.

- Strong knowledge of entertainment systems including rigging, automation, video, lighting, and/or audio.

- Entertainment technical training courses or certifications preferred.

- OSHA 10/30 or similar safety certifications preferred.

- Experience in cruise ship or touring environments strongly preferred.

- Proven leadership skills and ability to manage a multidisciplinary team.

- Champion of safety compliance and technical standards.

- Excellent organizational and time-management abilities.

- Proficiency with technical documentation, reporting tools, scheduling, and inventory systems.

- Effective communicator with the ability to motivate and develop a diverse team.

- Flexible, solution-oriented, and able to manage changing priorities in a dynamic environment.

## Additional Requirements

- Must pass and maintain a valid medical certificate of fitness (arranged by the company).

- Able to lift up to 50 lbs (23 kg), work at heights up to 36 ft (11 m), and operate in confined, loud, bright, or dark environments.

- Comfortable standing and walking for extended periods and adapting to shipboard schedules.

- Full-time shipboard travel required; this is a seagoing role with 6-month contract durations.

- Single cabin accommodation; two-stripe officer rank.

- On-call shipboard phone will be provided onboard.

- Must be comfortable operating in a multicultural, fast-paced environment.

## Skills

### Required
- live production
- technical theater
- entertainment systems
- leadership
- safety compliance
- technical documentation

### Nice to have
- entertainment technical training courses
- OSHA 10/30
- cruise ship or touring environments

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Source: [Apply at hollandamericagroup.pinpointhq.com](https://hollandamericagroup.pinpointhq.com/en/postings/d4f91b41-792b-481a-ac85-1f61600260e0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)