# Commercial Revenue Architect

**Company**: Gong
**Location**: Austin | Chicago | New York City | Salt Lake City | San Francisco
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $90,000 - $120,000
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gongio/jobs/4679941006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_edaac581-2b1

## Description

Gong harnesses the power of AI to transform how revenue teams win.

The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

As a Commercial Revenue Architect at Gong, you will be a strategic partner to our customers, focused on driving revenue transformation from Gong’s AI Operating System.

**Responsibilities**

- Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS

- Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes

- Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms

- Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value

- Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth

- Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

**Qualifications**

- 1-3+ years of experience in a customer-facing role (e.g., customer success, account management, implementation, consulting)

- Track record of owning relationships with senior stakeholders (VP and C-suite) and owning value and ROI conversations

- Excellent communication, negotiation, and presentation skills

- Data-driven mindset with a focus on delivering measurable outcomes

- Passion for driving customer centricity and contributing to a high-performing work culture

**Perks & Benefits**

- Medical, dental, and vision plans

- Wellbeing Fund for flexible wellness stipends

- Mental Health benefits with covered therapy and coaching

- 401(k) program

- Education & learning stipend

- Flexible vacation time

- Paid parental leave

- Company-wide recharge days

- Work-from-home stipend

The annual OTE for this position is $90,000 - $120,000 USD.

## Skills

### Required
- AI
- data analysis
- change management
- customer success
- account management
- implementation
- consulting

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gongio/jobs/4679941006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)