# Neighbourhood Officer

**Company**: London Borough of Hillingdon
**Location**: Uxbridge
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: GBP 41,511 - 43,449 per year
**Category**: Social Care
**Industry**: Government & Public Sector

**Apply**: https://www.jobsgopublic.com/job/neighbourhood-officer-109144?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_eda97b72-441

## Description

At Hillingdon Council, we are fundamentally changing our service to achieve a C1 grading, with a focus on people-driven approaches rather than process-driven ones. We are seeking a Neighbourhood Officer who can advocate for tenants, improve services, and make a difference in the community.

**Job Summary:** As a Neighbourhood Officer, you will deliver an end-to-end tenancy management service, act as a first point of contact for residents, support vulnerable tenants, manage risks, and contribute to service improvement initiatives.

**Key Responsibilities:**

- Deliver tenancy management services, including property viewings and statutory compliance

- Foster resident engagement and participation in local activities

- Support vulnerable tenants through early intervention and collaboration with internal teams and partners

- Manage risks, including fire safety, safeguarding, and tenancy failure prevention

- Respond to emergencies and coordinate decants where necessary

- Contribute to service improvement initiatives and policy development

**Requirements:**

- Resident-focused with a passion for making a difference

- Proactive and adaptable with strong communication skills

- Collaborative and resilient with a commitment to continuous improvement

**What We Offer:**

- Competitive salary: GBP 41,511 - 43,449 per year

- Flexible working hours and a 36-hour workweek

- Generous holiday entitlement

- Access to employee benefits, including Hillingdon Sports & Leisure, salary sacrifice schemes, and mental health support

- Opportunities for professional development and career growth

## Skills

### Required
- tenancy management
- communication
- collaboration
- risk management

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/neighbourhood-officer-109144?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)