# Senior Site Reliability Engineer

**Company**: Salesforce
**Location**: San Francisco, California
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco/Senior-Site-Reliability-Engineer_JR350310-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ed94fda4-3f8

## Description

Salesforce is seeking a senior engineering candidate to join the Site Reliability organization in San Francisco. As an SRE, you will be a technical leader of the team driving Salesforce’s operational resilience by engineering solutions that blend automation, observability, and AI-powered platforms.

**Responsibilities:**

- Build and run reliable, scalable, and efficient systems by applying software engineering principles to operations.

- Ensure that systems meet defined Service Level Indicators (SLIs) and Service Level Objectives (SLOs), using error budgets to guide engineering and release decisions.

- Lead incident detection, response, and resolution,driving root cause analysis, postmortems, and proactive measures to ensure high uptime, rapid recovery, and prevention of future issues.

- Design and implement AI/ML-powered operations tools including anomaly detection systems, predictive analysis pipelines, intelligent runbook automation, and prompt-engineered operational agents.

- Collaborate with engineering and product teams to define and uphold SLAs/SLOs, driving improvements in service reliability and customer experience.

- Provide technical coaching to junior team members through pair programming, design reviews, and code reviews.

**Requirements:**

- 5+ years of experience in systems engineering and software engineering for large-scale, internet-facing services.

- Hands-on expertise with containerized architectures (Docker, Kubernetes) and orchestration platforms.

- Strong knowledge of distributed systems and Linux/Unix internals, with experience tuning performance and troubleshooting at scale.

- Proven proficiency in Python and Go (GoLang) with strong software engineering practices (testing, code review, CI/CD).

- Experience applying AI/ML to operations , including anomaly detection, predictive analysis, LLM-based automation, and prompt engineering to build intelligent operational agents and workflows.

- Excellent communication skills with demonstrated ability to lead during high-pressure incidents, present technical designs to leadership, and mentor junior engineers.

## Skills

### Required
- Python
- Go
- Kubernetes
- Docker
- AI/ML
- anomaly detection
- predictive analysis
- LLM-based automation
- prompt engineering

### Nice to have
- AWS/GCP professional-level certifications
- chaos engineering
- game day exercises
- AI agent frameworks
- MCP (Model Context Protocol)

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/California---San-Francisco/Senior-Site-Reliability-Engineer_JR350310-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)