# Senior Technical Success Management Partner, US Broadcast

**Company**: Sportradar
**Location**: New York, NY
**Experience**: senior
**Job type**: full-time
**Salary**: $80,000 - $86,000 annually
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Sportradar/744000158545980-senior-technical-success-management-partner-us-broadcast?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ed1c978e-862

## Description

Sportradar is seeking a Technical Success Manager to join the Media group supporting Sportradar's Broadcast clients and internal stakeholders with their day-to-day needs.

As a Technical Success Manager, you will be responsible for ensuring that Sportradar clients can effectively use and derive value from Sportradar's broadcast products.

Your responsibilities will include:

- Providing technical consultation and solutions advocacy during the sales process

- Assisting with the technical aspects of product set-up, particularly with curated integrations

- Troubleshooting, resolving, or triaging technical challenges

- Proactively monitoring client health metrics to spot potential problems

- Acting as a liaison between clients, support teams, and product teams

- Providing consultative recommendations on how clients can best utilize their current product offering

The ideal candidate will have:

- Experience and understanding of the broadcast landscape

- Strong project management skills

- Excellent communication and problem-solving skills

- Technical knowledge of media and broadcast industries' standard practices

- Ability to explain technical concepts in a simple manner

Sportradar offers a comprehensive benefits package, performance bonus program, equity stock purchase, and 401k contribution.

## Skills

### Required
- broadcast production
- SaaS
- media property
- project management
- communication
- problem-solving
- technical knowledge
- data feeds
- APIs
- graphics

### Nice to have
- sports data
- broadcast ecosystem

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Sportradar/744000158545980-senior-technical-success-management-partner-us-broadcast?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)