# Technology Operations Specialist

**Company**: Deutsche Bank
**Location**: Pune
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Pune---Business-Bay/Technology-Operations-Specialist--VP_R0442430?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ecc73fc7-156

## Description

You will be operating within the Production Support Services team of the TST domain, spanning SES, TAS and Trade Finance Lending within Corporate Bank Production Services.

The role is focused on providing hands-on production support, troubleshooting and operational ownership for applications hosted on Google Cloud Platform (GCP), with strong emphasis on Google Kubernetes Engine (GKE), containerised workloads, PostgreSQL/Postgres-backed services and related cloud-native technologies.

You will be expected to lead incident recovery, perform deep technical analysis across application, infrastructure, database and platform layers, improve observability, and drive automation to enhance service stability, resilience and operational efficiency.

**Responsibilities:**

- Lead technical and functional troubleshooting for production incidents, user requests and platform issues across GCP-hosted applications, including GKE, Cloud Run, Compute Engine, Cloud Storage, IAM, networking, PostgreSQL/Postgres databases and database connectivity.

- Drive end-to-end incident recovery for P3H and above incidents by analysing logs, metrics, traces, deployment history, configuration changes, infrastructure events and application behaviour.

- Use GCP observability tools such as Cloud Logging, Cloud Monitoring, Error Reporting, dashboards, uptime checks and alert policies to identify root cause, reduce mean time to detect and improve service reliability.

- Partner with application, infrastructure, SRE, security and engineering teams to troubleshoot cloud networking, container runtime, IAM, quota, performance, scaling and availability issues.

- Drive automation, toil reduction, platform hygiene, monitoring improvements and operational controls for cloud-native applications and supporting infrastructure.

- Prepare and distribute clear incident communications, technical updates, recovery timelines and service restoration summaries for senior stakeholders.

- Participate in CAB, change validation and post-change support activities to assess operational risk, ensure rollback readiness and support safer change delivery.

- Collaborate with Global Incident Management, L2/L3 support, SRE and platform teams to orchestrate recovery of major incidents and implement preventive actions.

**Benefits:**

- Best in class leave policy.

- Gender neutral parental leaves

- 100% reimbursement under childcare assistance benefit (gender neutral)

- Sponsorship for Industry relevant certifications and education

- Employee Assistance Program for you and your family members

- Comprehensive Hospitalization Insurance for you and your dependents

- Accident and Term life Insurance

- Complementary Health screening for 35 yrs. and above

**Requirements:**

- 12+ years of IT experience in large corporate environments, with strong exposure to controlled production support environments, preferably within Financial Services Technology.

- Strong hands-on experience supporting and troubleshooting production workloads on Google Cloud Platform, with deeper focus on GKE, Cloud Run, Compute Engine, Cloud Storage, Cloud SQL/PostgreSQL, IAM, VPC networking, load balancers and service accounts.

- Proven ability to investigate incidents using Cloud Logging, Cloud Monitoring, Error Reporting, dashboards, alerts, log-based metrics and application traces.

- Strong troubleshooting skills across application, infrastructure and platform layers, including container failures, scaling issues, latency, memory/CPU saturation, network connectivity, DNS, certificates, secrets, IAM permissions and deployment failures.

## Skills

### Required
- Google Cloud Platform
- Google Kubernetes Engine
- PostgreSQL
- Cloud Logging
- Cloud Monitoring
- Error Reporting
- Kubernetes
- Linux
- Python
- PowerShell
- Perl
- Unix shell scripting
- Middleware
- Messaging platforms
- Web and application server environments
- Relational databases
- Enterprise monitoring tools
- ITIL Service Management

### Nice to have
- Good analytical and problem-solving skills
- Excellent communication skills
- Team management and program management skills
- ITIL foundation
- Ticketing Tool experience
- Understanding of SRE concepts
- Knowledge and development experience in Ansible automation
- Working knowledge of one cloud platform

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Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Pune---Business-Bay/Technology-Operations-Specialist--VP_R0442430?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)