# Journeyman Service Plumber

**Company**: Sila Services
**Location**: Stoneham, MA
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $35–$55 per hour
**Category**: Skilled Trades
**Industry**: Other

**Apply**: https://jobs.lever.co/sila/d13be31d-3601-4dc5-90d3-945a8221e2f2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ecbe8fb4-b0f

## Description

We’re looking for an experienced Journeyman Plumber who takes pride in quality workmanship, knows how to solve residential plumbing problems, and understands the importance of a great customer experience.

You’ll independently diagnose and repair residential plumbing issues, recommend solutions that meet homeowners’ needs, and deliver reliable service from start to finish.

## Benefits

- Competitive pay: $35–$55 per hour, with weekly pay

- Performance-based earning opportunities

- Company vehicle and gas card

- Medical, dental, and vision insurance

- 401(k) with company match

- Paid time off and paid holidays

- Ongoing training and professional development

- Career growth and advancement opportunities

- Supportive team and resources to help you succeed in the field

## What You’ll Do

- Diagnose, troubleshoot, service, and repair residential plumbing systems.

- Repair and replace water heaters, plumbing fixtures, faucets, toilets, water supply lines, drainage systems, sump pumps, and other residential plumbing components.

- Identify plumbing issues and determine the most effective repair or replacement solutions.

- Explain findings clearly and present options and estimates to homeowners.

- Recommend appropriate repairs, upgrades, and additional services based on customer needs.

- Complete repairs and installations safely, efficiently, and in accordance with Massachusetts plumbing codes and industry standards.

- Manage multiple service calls while maintaining excellent workmanship and minimizing callbacks.

- Maintain accurate service notes, job documentation, and customer records using ServiceTitan or similar software.

- Keep your company vehicle, tools, and work area clean and organized.

- Build strong customer relationships through professionalism, clear communication, and dependable service.

- Collaborate with the team and help mentor apprentices or junior plumbers when needed.

## What We’re Looking For

Required Qualifications

- Active Massachusetts Journeyman Plumber (PJ) license in good standing.

- At least 3 years of residential plumbing service experience, preferably after obtaining journeyman licensure.

- Proven experience diagnosing, troubleshooting, and resolving residential plumbing issues independently.

- Experience repairing and replacing water heaters, plumbing fixtures, water supply lines, and drainage systems.

- Proficiency with copper, PEX, PVC, CPVC, and other common residential piping materials.

- Strong knowledge of Massachusetts plumbing codes, safety requirements, and industry best practices.

- Excellent customer service and communication skills, including the ability to explain findings and present repair or replacement options.

- Ability to manage multiple service calls efficiently while maintaining high-quality workmanship.

- Strong attention to detail, accurate documentation, and a commitment to minimizing callbacks.

- Valid driver’s license and ability to meet company driving requirements.

Preferred Experience

- Experience with flat-rate pricing, estimates, and presenting multiple repair or replacement options.

- Familiarity with ServiceTitan or similar field service software.

- Experience identifying additional plumbing needs and recommending appropriate solutions.

- Strong sales and relationship-building skills without relying on high-pressure tactics.

- Experience with drain cleaning equipment, sewer cameras, and hydro jetting.

- Experience mentoring apprentices or junior plumbers.

- A track record of strong productivity, quality repairs, and completing multiple service calls per day.

## Skills

### Required
- Massachusetts plumbing codes
- residential plumbing service
- diagnosing
- troubleshooting
- copper
- PEX
- PVC
- CPVC
- customer service
- communication

### Nice to have
- flat-rate pricing
- estimates
- ServiceTitan
- drain cleaning equipment
- sewer cameras
- hydro jetting
- mentoring apprentices

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/sila/d13be31d-3601-4dc5-90d3-945a8221e2f2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)