# Online Manager

**Company**: Asda
**Location**: Feltham
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: Competitive salary plus benefits
**Category**: Other
**Industry**: Retail

**Apply**: https://asda.wd103.myworkdayjobs.com/en-US/AsdaJobs/job/Feltham/Online-Manager_R-108686?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ecb67c95-04b

## Description

As an Online Manager at Asda, you'll play a vital role in the day-to-day running of our Online operation in store.

You'll be responsible for the online shrink agenda with structured processes and data-led decisions, validating picker and driver resources for the store through effective rota planning, ensuring the team drives picking accuracy to guarantee consistency in the online operation.

**Key Qualities:**

- Drive strategy into action: planning and executing trading activity on the shopfloor, delivering great availability standards, key metrics, and KRAs through routines and processes.

- Lead with impact: engaging and coaching your team to constantly improve routines and processes while creating a culture of selling with personality, driving pick accuracy, and serving customers with heart and pride.

- Results-focused: driving best value offerings across our online operation, CSI, and reacting to customer feedback to create and execute effective action plans from audits.

- Talent Development: listening with empathy, driving resilience, and encouraging ownership, focus, and passion for the business by bringing 'Asdaness' to work every day and supporting team development.

**Requirements:**

- Experience as a Team Leader, Supervisor, or Manager in a complex Online retail environment.

- Operational knowledge of the Online retail environment.

- Knowledge of improving availability, picking rate, reducing waste, and managing shrink.

- Experience developing teams and managing change through leadership and building resilience.

- Strong organisational skills and great customer service.

- Flexibility to work a range of shifts, including weekends and evenings.

**Benefits:**

- Competitive salary

- Colleague discount: 15% off shopping at Asda from day 1 for you and a nominated user

- Discretionary company bonus scheme

- Access to an enhanced electric car scheme

- Free eye test for you and your nominated user

- Discounted rates and special offers on Asda services

- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account, and more

- Company pension

- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, free counselling, legal, mortgage, cancer, and bereavement support

- Asda Allies Inclusion Networks

- Excellent parental leave policies

- Colleague recognition programme

- Special offers and discounts across various services and activities

## Skills

### Required
- Online retail operations
- Team management
- Rota planning
- Picking accuracy
- Customer service

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Source: [Apply at asda.wd103.myworkdayjobs.com](https://asda.wd103.myworkdayjobs.com/en-US/AsdaJobs/job/Feltham/Online-Manager_R-108686?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)