# Executive Support Engineer

**Company**: IT Infrastructure
**Location**: New York, New York
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $175,000 to $250,000
**Category**: IT
**Industry**: Finance

**Apply**: https://mlp.eightfold.ai/careers/job/755953861242?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ec8d5786-1ee

## Description

We are seeking an Executive Support Engineer to join our Information Technology organization at Millennium. As a primary point of contact for executive technology support, you will serve across office, home office, and travel environments.

Responsibilities:

- Provide high-touch technology support for senior leaders and VIP users

- Ensure executive meeting readiness, including VC and AV setup for Zoom, Webex, and other platforms

- Manage and support laptops, desktops, mobile devices, and executive peripherals across Windows, macOS, iOS, and Android environments

- Support core productivity and identity tools, including O365, Exchange, and multifactor authentication

- Monitor critical endpoints and partner with engineering teams to resolve emerging issues

- Maintain executive-ready spares, travel kits, and loaner equipment

- Document fixes, runbooks, and checklists, and track service trends and SLAs

Requirements:

- 5+ years of experience in VIP or executive support, trading floor support, or desktop engineering

- Bachelor’s degree in Computer Science or a related field

- Strong hands-on experience supporting Windows 11 and macOS environments

- Experience using AI platforms to support research, automation, and documentation workflows

- Hands-on experience with video conferencing platforms and conference room technology solutions

- Experience with mobile device management tools and core networking knowledge

- Outstanding communication, professionalism, and judgment

Benefits:

- Comprehensive benefits package, including base salary, discretionary performance bonus, and more

- Estimated base salary range: $175,000 to $250,000

## Skills

### Required
- Windows 11
- macOS
- AI platforms
- video conferencing platforms
- mobile device management tools
- core networking knowledge
- O365
- Exchange
- multifactor authentication
- Bloomberg
- Refinitiv Eikon

### Nice to have
- scripting
- automation
- SQL
- MongoDB
- travel flexibility

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Source: [Apply at mlp.eightfold.ai](https://mlp.eightfold.ai/careers/job/755953861242?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)