# SSA Visits Booking (Ref: 24149)

**Company**: HM Prison & Probation Service
**Location**: London, London
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: GBP 30,627 per year
**Category**: Operations
**Industry**: Government & Public Sector

**Apply**: https://www.jobsgopublic.com/job/ssa-visits-booking-ref-24149-120628?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/ssa-visits-booking-ref-24149-ec36f104-0f7/

## Description

This is an administrative job in an establishment.

The job holder will process all visits applications and bookings in a timely and professional manner, maximising the number of visits booked per session, so that all prisoners are able to use their allocation of Visiting Orders.

**Responsibilities, Activities and Duties**

- Be the first point of contact for families/friends of prisoners and official visitors, including solicitors, Police, Probation, etc., and inform them of all visiting procedures for the establishment.

- Receive telephone calls and emails from visitors booking a time/date to visit, allow the visit to be entered onto the booking system, send out visiting orders, and ensure these are valid at the time of booking.

- Produce and distribute visits lists in advance of all sessions and Safeguarding lists for visits, switchboard, and visits centre.

- Ensure that public protection and security information is kept up to date and relevant on the booking system.

- Monitor for any alerts identified for prisoners and their visitors to ensure safety of all concerned and raise issues around underage visitors.

- Undertake initial work to arrange visits for disabled visitors and special circumstance visits, e.g., bereavement.

- Provide information to outside agencies when requested, such as assisted prison visits scheme.

- Undertake other administrative tasks, including providing administrative assistance, maintaining accurate filing systems, responding to queries, and operating the switchboard.

**Benefits**

Alongside your salary of £30,627, HM Prison & Probation Service contributes £8,872 towards you being a member of the Civil Service Defined Benefit Pension scheme.

- Access to learning and development

- A working environment that supports a range of flexible working options to enhance your work-life balance

- A working culture which encourages inclusion and diversity

- A Civil Service pension with an employer contribution of 28.97%

- Annual Leave

- Public Holidays

- Season Ticket Advance

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## Skills

### Required
- English

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/ssa-visits-booking-ref-24149-120628?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)