# Brokerage Agent, Exports / Ejecutivo de Cuenta, Exportacion (Night Shift)

**Company**: Expeditors
**Location**: Nuevo Laredo, TAMAULIPAS
**Experience**: entry
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000160618449-brokerage-agent-exports-ejecutivo-de-cuenta-exportacion-night-shift-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/brokerage-agent-exports-ejecutivo-de-cuenta-ec08a648-69c/

## Description

We're seeking a Brokerage Agent, Exports to join our team in Nuevo Laredo, TAMAULIPAS, Mexico. As a Brokerage Agent, you will play a critical role in ensuring operational excellence, productivity, technical expertise, excellent customer service, and efficient management.

**Key Performance Indicators** You will be responsible for monitoring the following metrics to achieve expected results:

- Employee satisfaction

- Completing 52 hours of training per year (4.33 hours per month)

- Completing all mandatory training on time

- Operational effectiveness

- Product Audit (OPA) results – consistent high-level performance

- Creating DXR within 1 hour of current DXR (email)

- ECS – within 6 hours after DXR event

- DXS – within 2 hours after ECS event

- ARI – within 24 hours after RLS

**General Responsibilities**

- Be an example and teach our culture, mission, and objectives

- Follow the 10 Critical Success Factors

- Contribute to building a functional relationship and healthy work environment, promoting teamwork and departmental cohesion

- Comply with the Dress Code Policy

- Complete the New Hire and Billing Certification curriculum

- Take ownership of your development, prepare, track, and execute your personal development goals

**Operations**

- Comply with company controls, policies, procedures, and processes, including credit policy

- Understand and ensure compliance with Billing SOP expectations, updating it when necessary

- Participate in meetings when required

- Ensure accurate and timely capture of entries with applicable codes, tracking types, and events

- Ensure accurate and timely client billing

- Use Expeditors systems and tools effectively

- Respond to emails professionally and within 1 hour

- Maintain high compliance levels for all applicable client requirements

- Meet KPI standards according to company procedures (OPS)

- Contribute to operational effectiveness and meet District Excellence metrics

- Escalate issues to Lead, Supervisor, or Operations Manager when necessary

**Health and Safety**

- Report any unsafe conditions or incidents to the Health and Safety Representative immediately

**Finance**

- Monitor timely and accurate shipment billing

- Monitor correct and timely reference billing

- Constantly monitor and work to avoid monetary losses

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Microsoft Office
- basic computer skills
- proactive personality
- good time management
- attention to detail
- excellent communication skills
- interpersonal skills
- problem-solving skills
- ability to work in a team
- adaptability
- flexibility
- organisational skills

### Nice to have
- Mexican Customs Licence
- Foreign Trade equivalent
- 2 years of experience in Mexican customs clearance
- Spanish

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000160618449-brokerage-agent-exports-ejecutivo-de-cuenta-exportacion-night-shift-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)