# Vice President - Corporate Communications

**Company**: Freshworks
**Location**: San Mateo, CA
**Work arrangement**: hybrid
**Experience**: executive
**Job type**: full-time
**Salary**: $290,000 - $360,000
**Category**: Communications
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Freshworks/744000145753155-vice-president-corporate-communications?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
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## Description

We're looking for a Sr/Vice President of Corporate Communications to own and evolve Freshworks' narrative in the market globally, across every channel, and at every altitude.

This is a rare seat: one where you're expected to think in long-term story arcs and get in the weeds on a Reddit thread or a niche IT newsletter. You'll partner directly with the C-suite, run a high-performing global team, and set the omnichannel communications strategy that fuels our growth among agile enterprises and IT leaders worldwide.

**Responsibilities:**

- Communications Strategy & Narrative: Define and scale the Freshworks corporate narrative across earned media, executive communications, social channels, influencer programming, content, and emerging LLM/AI search surfaces.

- Omnichannel Execution: Lead a modern press office program that earns coverage in Tier 1 business and trade outlets while also driving engagement in niche communities.

- AI & Modern Communications: Bring a forward-looking perspective on how communications is evolving , particularly the growing role of LLMs as a discovery and search layer for B2B buyers.

- Issues Management & Crisis Communications: Serve as the communications lead on Freshworks' Escalation Response Team, proactively identifying risk, setting strategy, and driving execution on reactive moments.

- Measurement & Reporting: Build a sophisticated measurement framework that tracks not just coverage volume, but message pull-through, audience awareness shifts, and contribution to pipeline and LLM influence.

- Team Leadership & Cross-Functional Alignment: Lead, develop, and inspire a global team of communications professionals across earned media, executive comms, and social that spans US, APAC, and EMEA.

**Qualifications:**

- Experience: 15+ years in corporate communications, with 5+ years leading a global function at a B2B technology company.

- Skills & Perspective: Fluent in omnichannel storytelling, media savvy with real relationships, social channel expertise, AI-native communications, sophisticated measurement methodology, strong executive presence, and a bias toward creative, unconventional thinking.

**Additional Information:**

- We're committed to building a workplace that reflects the diverse world we serve.

- The annual base salary range for this position is $290,000 - $360,000 Base Salary.

## Skills

### Required
- omnichannel storytelling
- media relations
- social channel expertise
- AI-native communications
- measurement methodology
- executive presence

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Freshworks/744000145753155-vice-president-corporate-communications?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)