# Business Systems Analyst - Workday Time Tracking & Absence Management

**Company**: Deliveroo
**Location**: London, United Kingdom - Deliveroo
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/deliveroo/jobs/8385262?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/business-systems-analyst-workday-time-tracking-and-ebb80987-3a6/

## Description

We are seeking a Business Systems Analyst to join our People Technology team in London. This is a full-time, hybrid role that involves supporting and evolving our Workday Time Tracking and/or Absence Management modules.

The successful candidate will be responsible for:

- Owning Workday Time and Absence Configuration, including gathering and documenting requirements, configuring Time Tracking and/or Absence Management, and supporting changes driven by new business needs

- Delivering robust change and release management, including building and maintaining functional designs and configuration workbooks, developing and executing unit, integration, regression, and UAT test scripts

- Partnering across People, Payroll, and Technology to validate time and absence data feeds into pay calculations and support integrations with workforce-management tools, time clocks, scheduling tools, and absence vendors

- Providing Tier 2 production support, including investigating and resolving escalated technical and configuration issues

- Improving the employee experience by analysing recurring support issues, identifying root causes, and recommending proactive configuration fixes or process improvements

- Building capability and confidence by creating and maintaining technical documentation, job aids, and training materials

The ideal candidate will have:

- Three or more years of hands-on Workday configuration experience in Time Tracking and/or Absence Management

- A solid understanding of Workday business processes, security groups, and calculated fields as they relate to Time Tracking and Absence

- Experience gathering requirements, writing functional specifications, and translating them into configuration

- Experience designing and executing test scripts, coordinating UAT, and completing regression testing

- Strong troubleshooting skills, with experience investigating and resolving complex configuration, business-process, and integration issues in a Tier 2 support environment

- Experience using a ticketing system such as Jira, and the ability to balance project priorities with production-support requests

- Clear, confident communication skills with technical and non-technical stakeholders

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## Skills

### Required
- Workday configuration
- Time Tracking
- Absence Management
- functional design
- configuration workbooks
- unit testing
- integration testing
- regression testing
- UAT testing
- troubleshooting
- Jira

### Nice to have
- Workday Time Tracking certification
- Workday Absence Management certification
- Legion
- Calabrio
- Deputy
- time-clock/device integrations
- third-party absence vendors
- multi-country configurations
- agile delivery
- Spanish

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/deliveroo/jobs/8385262?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)