# Success Architect - Agentforce - Italian / Spanish / German / French Speaker

**Company**: Salesforce
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/United-Kingdom---London/Success-Architect---Agentforce-Data-Cloud_JR354599?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ebaf86d3-100

## Description

As a Success Architect at Salesforce, you will play a crucial role in driving successful outcomes for strategic customers by leveraging your technical expertise in AI-driven agent design, orchestration, and automation.

You will work closely with customers, colleagues, and partners to evaluate technical architecture, optimise performance, and design effective solutions.

Your responsibilities will include:

- Being a trusted Agentforce subject-matter expert for the broader Success Architect organisation

- Engaging with Signature and Strategic customers to evaluate and recommend optimisation strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce

- Identifying and evaluating capability gaps for standard product capability or identifying creative Architect solutions through customisation

- Facilitating and influencing Executive stakeholders while aligning technology strategy to business value and ROI

- Running playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce customers

- Building strong relationships with both internal and external business partners, contributing to broader goals and growth

- Driving thought leadership through mentoring and knowledge sharing

To be successful in this role, you will need:

- Minimum of 4 years relevant industry experience

- Demonstrated success in implementing AI projects either directly or as part of a Customer Success team

- Demonstrated ability to guide customers through complex AI implementations with a focus on providing clear technical direction and removing barriers to success

- Good understanding of data modelling, integration, and data governance best practices

- Excellent communication skills, and a demonstrated ability to work collaboratively with cross-functional teams from Developer to Executive

- Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers

- Ability to demonstrate basic understanding of AI and data-related industry trends

- Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues

- Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy

- Fluency in Italian / Spanish / German / French

Benefits:

- Office-flexible, with the expectation to work from the office three days per week

- Comprehensive benefits and resources to support work-life balance

## Skills

### Required
- AI
- agent design
- orchestration
- automation
- Data Cloud
- data modelling
- integration
- data governance
- Italian
- Spanish
- German
- French

### Nice to have
- Snowflake
- Databricks
- AWS
- Google Cloud Storage/Big Query
- Azure administration or architecture
- Segment
- Tealium
- Adobe Experience Platform
- Amperity
- Treasure Data
- Twilio Segment
- Reltio
- Python
- Java
- .Net
- SQL

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/United-Kingdom---London/Success-Architect---Agentforce-Data-Cloud_JR354599?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)