# Abteilungsleiter*in w/m/d 38,5h

**Company**: H&M Group
**Location**: Wien, Wien
**Job type**: full-time
**Salary**: €2,535,-
**Category**: Retail
**Industry**: Retail

**Apply**: https://jobs.smartrecruiters.com/HMGroup/744000161248760-abteilungsleiter-in-w-m-d-38-5h?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/abteilungsleiter-in-w-m-d-38-5h-eb52d425-209/

## Description

As a Department Manager, you will be at the forefront of creating exceptional customer experiences that exceed expectations. You will lead a team with energy and determination, ensuring a welcoming and inspiring store environment that delivers results.

Key Responsibilities:

- Provide an outstanding shopping experience through expert styling advice, comprehensive product knowledge, and an inspiring presentation of our collections.

- Analyze sales data and collaborate closely with the Store Manager to maximize department performance.

- Lead and motivate a team of Sales Advisors to ensure high service and presentation standards.

- Support recruitment, onboarding, and training of new team members.

- Identify and develop future talents, contributing to development plans that support team growth.

- Oversee daily store operations, ensuring efficiency and adherence to brand standards.

- Act as a brand ambassador, guaranteeing the best possible customer experience.

- Assume the role of Store Manager when needed to ensure continuity in leadership and performance.

Qualifications:

- Extensive experience in store operations and implementing standards in retail, ideally in the fashion industry.

- Customer-oriented approach, demonstrating enthusiasm when interacting with customers and setting standards by prioritizing their needs.

- Passion for our products, sharing this enthusiasm with customers.

- Willingness to learn, open to feedback, and actively seeking opportunities for personal and professional growth.

- Excellent communication skills, clear, confident, and empathetic when interacting with customers and your team.

- Adaptability and flexibility, responsive to changing priorities and customer requests.

- Ability to work evenings and weekends.

- Proficiency in German and English.

Additional Information: This is a permanent full-time position with a contract of 35-38.5 hours per week. The salary is €2,535,- (excluding overtime allowance and functional allowance) on a full-time basis.

Benefits:

- 20% employee discount on all H&M Group brands, both in-store and online.

- Participation in the H&M Incentive Program (HIP), which rewards contributions and supports growth within the company.

- Additional benefits for employees based in Austria, including extended vacation entitlement, corporate benefits, external counseling, and health consulting.

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## Skills

### Required
- Customer Service
- Team Leadership
- Product Knowledge
- Sales Data Analysis
- Communication
- Adaptability
- German
- English

### Nice to have
- Team Management
- Analytical Thinking

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/HMGroup/744000161248760-abteilungsleiter-in-w-m-d-38-5h?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)