# Operational Support Assistant

**Company**: Davies
**Location**: Lostock, Bolton
**Work arrangement**: hybrid
**Job type**: full-time
**Category**: Legal
**Industry**: Legal

**Apply**: https://davies.pinpointhq.com/en/postings/c57a3f9e-216d-4fc2-a152-da04c3270dfe?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_eb47e220-93e

## Description

We are seeking an Operational Support Assistant to join our Costs Team. As an Operational Support Assistant, you will play a vital role in supporting the Business Unit Director and Team Leader in the internal management of the Costs Team.

### Key Responsibilities

- File allocation processes for new and transferred files

- Collection of internal monthly management information (MI) for new instructions, transferred files, settlements achieved, caseload levels, and performance against targets

- Marshalling the internal file transfer process from other business units and providing analysis

- Undertaking conflict checks on direct instructions

- Maintaining Sage and Dashboard with holidays requests, absence, and allowed deductions

- New starter set up in Tracker and maintenance of internal distribution lists

- Using Power BI and BO Reports to complete internal MI requests

- Providing ad hoc support to the Business Unit Director and Team Leader

### Working Hours

- 35 hours per week, Monday to Friday, 9am to 5pm with 1 unpaid hour for lunch

- Part-time opportunities may be considered

### Locations

- Birmingham, Bolton, or Liverpool offices

### Skills, Knowledge & Expertise

- Proficient in Excel, Tracker, and Business Objects

- At least a Grade C or Grade 4 pass mark in GCSE Maths and English

- Excellent telephone and communication skills

- Ability to organise and prioritise tasks using initiative

- Calm under pressure with attention to detail

- Self-confidence with good literacy and IT skills

- Good team worker with flexibility to adapt

### Benefits

- Davies Incentive Plan

- 25 days holiday per year, increasing with level of service

- Simply Health Care Cash Plan

- WeCare – 24/7 online GP, mental health support, and virtual wellbeing

- Death In Service – after 1 year's service

- Pension Contribution based on 5% Employee / 3% Employer

- Employee Resource Groups

- Employee Volunteering Programme

- Cycle to Work Scheme

- Tech Scheme

- Season Ticket Loan

- Gym Flex

- Access to Online Discount Sites

- Discounted Gourmet Society Membership

- Discounted Tickets for Merlin Attractions nationwide

- Discounts at local retail outlets

## Skills

### Required
- Excel
- Tracker
- Business Objects
- communication skills
- organisational skills

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Source: [Apply at davies.pinpointhq.com](https://davies.pinpointhq.com/en/postings/c57a3f9e-216d-4fc2-a152-da04c3270dfe?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)