# Administrative Assistant

**Company**: RBC Dominion Securities
**Location**: Calgary, Alberta
**Job type**: full-time
**Category**: Customer Service
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/CALGARY-Alberta-Canada/Administrative-Assistant_R-0000192350?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
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## Description

The RBC Dominion Securities branch located in Calgary North is seeking an Administrative Assistant to provide administrative support to a successful Advisory Team.

You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.

**Responsibilities**

- Coordinate and prepare meetings for Advisors with their clients/prospects.

- Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.

- Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).

- Assist the Advisor team with client onboarding.

- Help manage incoming communications from clients, Advisors and other internal and external partners.

- Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts.

- Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.

- Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.

**Requirements**

- Strong Microsoft Office Suite skills

- High level of time management and organisation skills

- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

**Nice to have**

- Completion of the CIRE exam

- Knowledge of RBC Dominion Securities’ systems and procedures

- Experience in the securities industry is an asset

**Benefits**

- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

- Leaders who support your development through coaching and managing opportunities

- Ability to make a difference and lasting impact

- Work in a dynamic, collaborative, progressive, and high-performing team

- A world-class training program in financial services

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## Skills

### Required
- Microsoft Office Suite
- time management
- organisation
- client service

### Nice to have
- CIRE exam
- RBC Dominion Securities’ systems and procedures
- securities industry experience

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Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/CALGARY-Alberta-Canada/Administrative-Assistant_R-0000192350?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)