# New York Office Operations

**Company**: ElevenLabs
**Location**: New York
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://elevenlabs.io/careers/a1889607-7860-4405-b808-7a2e514cbedf/new-york-office-operations?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_eb4713ca-f24

## Description

## About the role

This role is the anchor of ElevenLabs' brand new office in New York City! In Q2 2026, ElevenLabs will open its new office in Soho - an incredible space for the company's rapidly growing New York team, as well as a hub for the city's AI and tech community. As **New York Office Operations**, you will manage day-to-day office operations, support numerous events, and more.

This is a high trust, high autonomy, high growth role. It's ideal for someone who thrives in fast-moving environments, enjoys building in-office team culture, anticipates needs before they surface, and brings order, judgment, and calm to complex situations.

### Responsibilities

- Own the operational excellence and day-to-day experience of the New York office.

- Own the onboarding experience for new NYC hires, ensuring they have everything they need to be productive from day one.

- Curate a world-class workplace experience that reflects ElevenLabs' culture–everything from the office aesthetic and vibe to snack selection and thoughtful team rituals.

- Troubleshoot, oversee, and support all administrative duties in the office and ensure that the office is operating smoothly.

- Manage office supplies inventory and proactively place orders as necessary: serve as the primary point of contact for all workplace vendors, including catering, cleaning, and maintenance.

- Develop office policies and procedures, and ensure they are implemented appropriately.

- Lead end-to-end logistics for on-site events, including AI hackathons, hiring events as well as on-site team catering and internal celebrations.

- Manage office access system, guest registration and security protocols to maintain a safe environment.

- Identify opportunities for process and office management improvements.

- Coordinate across internal teams and external stakeholders, including senior leaders and partners.

- Build structure, processes, and systems that scale with a fast-growing AI company.

## Requirements

- Proven operational expertise in managing the day-to-day running of a high visibility office. Thrives in high pressure environments requiring solid judgement and quick decision making.

- Experience acting as the primary point of contact for building management, coordinating with vendors, and overseeing office maintenance and supplies.

- Ability to communicate effectively with a wide range of stakeholders, from senior executives and legal partners to vendors and office guests, ensuring a professional and welcoming environment.

- A proactive and forward-thinking approach, with a proven ability to anticipate needs, identify inefficiencies, and implement new processes to improve workflow in a fast-paced environment.

- Experience in fostering a positive and productive office environment, including planning and executing office-wide events, optimizing resource allocation for maximum impact, and negotiating with vendors to ensure high-quality service and cost-effectiveness.

- Based in our New York office, you will be the on-site anchor for our team, ensuring a seamless and positive experience for all employees and visitors.

## Skills

### Required
- operational expertise
- office management
- event planning
- communication
- problem-solving

### Nice to have
- project management
- team leadership
- vendor management

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Source: [Apply at elevenlabs.io](https://elevenlabs.io/careers/a1889607-7860-4405-b808-7a2e514cbedf/new-york-office-operations?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)