# Manager, Strategic Process Improvement & Programs

**Company**: Syneos Health
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Healthcare

**Apply**: https://syneoshealth.wd12.myworkdayjobs.com/en-US/Syneos_Health_External_Site/job/ARG-Buenos-Aires-Hybrid/Manager--Strategic-Process-Improvement---Programs_25111622?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_eb0d5eb6-146

## Description

Syneos Health is seeking a Manager, Strategic Process Improvement & Programs to join their team.

The successful candidate will be responsible for analysing current-state processes to identify gaps, risks, inefficiencies, and root causes, and developing future-state workflows, process documentation, and role clarity recommendations to standardize, simplify, and improve work.

Key responsibilities include:

- Developing and maintaining detailed program and project plans defining scope, deliverables, milestones, resources, dependencies, budgets, and success measures

- Supporting program governance by preparing status materials, maintaining decision and escalation logs, coordinating forums, and clarifying roles and accountabilities

- Coordinating cross-functional workstreams and proactively managing risks, issues, actions, decisions, interdependencies, changes, and resource constraints to keep delivery on track

- Preparing concise, accurate program reporting for EPMO leadership, sponsors, and governance bodies, highlighting progress, outcomes, impacts, emerging risks, and decisions required

- Building effective working relationships with business stakeholders to understand needs, validate findings, and support prioritization of improvement opportunities

- Collaborating with delivery teams and business stakeholders to implement agreed solutions, including communications, training, process documentation, testing, and change adoption activities

The ideal candidate will have:

- A B.A. / B.S. in business, operations, life sciences, information technology, engineering, or a related field

- Relevant experience managing cross-functional projects or workstreams involving business process improvement, enterprise transformation, operating model change, or strategic delivery in a corporate environment

- Demonstrated program management experience, including planning, governance, status reporting, stakeholder management, risk and issue management, change control, and benefits realization

- Strong tactical and strategic thinking skills, with the ability to apply critical thinking to short- and long-term planning in support of business objectives

- Strong program management discipline, with the ability to translate strategic objectives into executable plans, establish governance, sequence work, and drive delivery across multiple interdependent workstreams

## Skills

### Required
- business process improvement
- program management
- strategic thinking
- stakeholder engagement
- communication

### Nice to have
- Lean Six Sigma
- AI
- automation
- workflow enablement
- PMP
- PRINCE2

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Source: [Apply at syneoshealth.wd12.myworkdayjobs.com](https://syneoshealth.wd12.myworkdayjobs.com/en-US/Syneos_Health_External_Site/job/ARG-Buenos-Aires-Hybrid/Manager--Strategic-Process-Improvement---Programs_25111622?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)