# E-4B Field Service Representative

**Company**: Boeing Aerospace Operations
**Location**: USA - Offutt AFB, NE
**Experience**: senior
**Job type**: full-time
**Salary**: $79,900 - $108,100
**Category**: Defence & Intelligence
**Industry**: Aerospace & Defence

**Apply**: https://boeing.wd1.myworkdayjobs.com/en-US/EXTERNAL_CAREERS/job/USA---Offutt-AFB-NE/E-4B-Field-Service-Representative_JR2026529107-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/e-4b-field-service-representative-eb006a63-f22/

## Description

Boeing Global Services (BGS) is seeking a Senior Field Service Representative to support our E-4B Program in Offutt Air Force Base, Nebraska with regular travel to San Antonio, Texas.

As a Field Service Representative, you will be responsible for providing technical support to customers, improving customer satisfaction, and resolving field problems related to installed equipment and systems.

Key responsibilities:

- Provide significant demonstrated E-4B experience and knowledge in aircraft maintenance procedures, practices, engineering standards and specifications, specifically Electrical Systems and Avionics

- Improve customer satisfaction through frequent and open communication with all customer contacts

- Rapidly respond to resolve customer support issues

- Provide technical research and guidance in the resolution of field problems related to installed equipment and systems

- Collect and provide Data deliverables as necessary to maintain both internal program management requirements and contract delivery/report requirements

- Oversee and provide advice in the identification and requisition of proper repair parts while troubleshooting

- Provide advice and guidance on hard to obtain supply parts and support equipment

- Provide advice in the identification of and instruction on the use of Boeing Publications, special tools, handling equipment, to include Ground and Peculiar Support Equipment (GSE/PSE), and test equipment associated with and related to the equipment/system

Basic qualifications:

- Minimum 7 years of experience working on aircraft systems

- Minimum 1 year of experience in E-4B aircraft

- Must be able to work variable shifts including weekends, holidays, and overtime as needed

- At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work

Preferred qualifications:

- Previous experience conducting maintenance training is preferred

Benefits:

- Competitive base pay and variable compensation opportunities

- Health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Aircraft maintenance
- Electrical Systems
- Avionics
- Troubleshooting

### Nice to have
- Maintenance training

---

Source: [Apply at boeing.wd1.myworkdayjobs.com](https://boeing.wd1.myworkdayjobs.com/en-US/EXTERNAL_CAREERS/job/USA---Offutt-AFB-NE/E-4B-Field-Service-Representative_JR2026529107-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)