# Customer Marketing Specialist

**Company**: Salesforce
**Category**: Marketing
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Korea-Republic-of---Seoul/Customer-Marketing-Specialist------People-with-disabilities-_JR356841?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_eaed2dff-1b0

## Description

We are looking for a curious, customer-obsessed Customer Marketing Specialist to join our Korea Marketing team. In this role, you'll lead the creation and optimization of customer success content , including Customer Zero (Salesforce-on-Salesforce) content , and help run our recurring customer reference seminar series that supports pipeline generation.

Responsibilities:

- Coordinate the end-to-end production of customer success content across multiple formats , written case studies, videos, eBooks, and sales presentation decks , from story selection and customer interviews through final delivery.

- Identify and shape Customer Zero content (showcasing how "Salesforce runs on Salesforce") in the right format for each story, briefing and managing agency partners to bring it to life.

- Track how your content performs across channels and formats, and use those insights to refine topics, formats, and distribution strategy.

- Help plan and run our recurring Customer RoundTable seminar series, coordinating with Sales on guest invitations and speaker sourcing.

- Support hybrid (in-person + livestreamed) sessions and track attendance and feedback to help improve the program over time.

- Use approved AI tools, including Agentforce and Slack AI capabilities, for research, drafting, and analysis.

- Share what you learn with teammates and identify content or data that requires human accuracy, privacy, or brand review before external use.

Requirements:

- Experience contributing to Marketing, Content, Communications, Events, or a related field.

- Experience contributing to content projects from planning through delivery.

- Able to coordinate content across multiple formats (written, video, presentation decks, and eBooks).

- Able to coordinate interviews and event logistics with multiple stakeholders.

- Korean fluency for customer interviews and content development.

- Willingness to learn and apply approved AI tools.

Benefits:

- Unleash Your Potential: Our benefits and resources support you to find balance and be your best.

- Accommodations: If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

## Skills

### Required
- Marketing
- Content
- Communications
- Events
- AI tools
- Korean

### Nice to have
- content or event performance tracking
- Salesforce products
- Slack platform
- Professional English fluency

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Korea-Republic-of---Seoul/Customer-Marketing-Specialist------People-with-disabilities-_JR356841?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)