# Senior Software Engineer II, BrazeAI Operator

**Company**: Braze
**Location**: São Paulo
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/braze/jobs/7947577?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_eadd61e3-a38

## Description

At Braze, we're a customer engagement platform that empowers brands to deliver great customer experiences.

As a Senior Engineer on the BrazeAI Operator team, you will build AI-powered product experiences that are reliable, useful, and deeply integrated into the Braze product.

Responsibilities:

- Design and build AI-powered product experiences using TypeScript, React, and LLM provider APIs

- Develop the agentic tool runtime that lets BrazeAI Operator take actions inside the product on behalf of users

- Build integrations between Operator and core Braze product surfaces, third-party vendors, and AI model providers

- Improve the reliability, observability, and safety of LLM-backed systems

- Lead projects from ambiguous product or technical goals through implementation, launch, and iteration

- Collaborate with other engineers through technical design, code review, and clear engineering practices

Requirements:

- Solid track of software engineering experience with a strong track record of technical impact

- Strong in modern frontend development and comfortable working across the stack into backend systems

- Experience building production systems that integrate with AI/ML models, LLM APIs, or other complex external services

- Care about reliability, observability, safety, and user trust in AI-powered products

Nice to have:

- Experience with prompt engineering, LLM evaluation, or agentic system design

- Experience with real-time systems, streaming protocols, or event-driven architectures

- Experience building MCP servers

- Experience with Ruby on Rails and/or Python

- Experience with MongoDB, Redis, Kubernetes, or Datadog

- Experience with browser automation (e.g., Playwright)

We offer:

- Competitive compensation that may include equity

- Retirement and Employee Stock Purchase Plans

- Flexible paid time off

- Comprehensive benefit plans covering medical, dental, vision, life, and disability

- Family services that include fertility benefits and equal paid parental leave

- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend

## Skills

### Required
- TypeScript
- React
- LLM provider APIs
- agentic tool runtime
- Braze product surfaces

### Nice to have
- prompt engineering
- LLM evaluation
- agentic system design
- real-time systems
- streaming protocols
- event-driven architectures
- Ruby on Rails
- Python
- MongoDB
- Redis
- Kubernetes
- Datadog
- browser automation

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/braze/jobs/7947577?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)