# Live & Player Services VP

**Company**: Ubisoft
**Location**: Montreal, QC
**Experience**: executive
**Job type**: full-time
**Category**: Game Development
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Ubisoft2/744000157881248-live-player-services-vp?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ea994c77-83d

## Description

You will lead the Live & Player Services organisation, a key part of Ubisoft's Core Services, which connects players, technology, and business across the Ubisoft ecosystem.

Your role involves strategic leadership, operational excellence, and in-depth understanding of player-facing features such as Ubisoft Connect, e-commerce, in-game campaigns, and cross-platform play to enhance player engagement, personalised profiles, and player safety.

Key Responsibilities:

- Develop and implement the long-term vision and strategy for Live & Player Services, partnering with senior leaders, publishing teams, technology teams, and external platform partners.

- Drive the evolution of player-facing services, including Ubisoft Connect, live activations, player engagement and security, personalisation, e-commerce, and integration with partner ecosystems.

- Anticipate industry trends, technological advancements, and regulatory changes, turning them into strategic opportunities and competitive advantages.

- Prioritise investments to maximise long-term value creation.

- Balance short-term business priorities with long-term strategic investments.

Requirements:

- Significant experience in live operations, player services, digital platforms, or service-oriented organisations.

- Proven experience managing teams of over 300 people, with multidisciplinary and geographically dispersed teams.

- Experience in creating and managing strategic partnerships with external platforms, technological partners, and e-commerce providers.

- Experience in organisational transformations.

- Strong business acumen with a solid understanding of complex production environments, value chains, and technological landscapes.

- Solid understanding of live services, digital ecosystems for players, and e-commerce operations.

- Strong financial management skills, including budget responsibility and return-on-investment decision-making.

- Ability to simplify complex issues, collaborate effectively, and influence various stakeholders.

- Strong player-centric approach, integrating player expectations and experiences into strategic and operational decisions.

- Collaborative and inclusive leadership style, with a proven ability to mobilise stakeholders and drive priorities in complex and transforming environments.

## Skills

### Required
- Strategic Leadership
- Operational Excellence
- Player Engagement
- E-commerce
- Partnership Management
- Financial Management
- Change Management

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Ubisoft2/744000157881248-live-player-services-vp?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)