# Installation Technician and Jr. Data Analyst

**Company**: Leidos
**Location**: Alexandria, VA
**Job type**: full-time
**Salary**: $73,450.00 - $132,775.00
**Category**: IT
**Industry**: Technology

**Apply**: https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Alexandria-VA/Installation-Technician_R-00195343?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ea7bb193-6e9

## Description

Leidos is seeking an Installation Technician and Jr. Data Analyst to support a large enterprise IT contract for the DoD/IC as part of the Infrastructure Services Enterprise Operations (ISEO) Program.

The successful candidate will support end-user technology refresh and system sustainment activities, including installation and support of existing and new hardware, software, and system configurations.

Key responsibilities include:

- Installing, configuring, decommissioning, and supporting customer end-user devices

- Deploying new hardware and software while ensuring thorough cable management and minimal disruption to business operations

- Confirming required security posture of all network and endpoint equipment

- Preparing and maintaining technical, operational, and procedural documentation

- Supporting the coordination and scheduling of installation activities

- Collaborating with technical teams, customers, and Leidos program and project managers

- Collecting, cleaning, validating, and analysing data from multiple sources

- Assisting data scientists to identify trends, patterns, and insights

- Developing, maintaining, and automating reports, dashboards, and visualisations

- Preparing data summaries, metrics, and ad hoc analyses

- Performing basic statistical analysis and data quality checks

- Documenting data sources, definitions, methodologies, and standard operating procedures

- Collaborating with cross-functional teams to understand data requirements

- Ensuring data integrity and compliance with data governance, security, and privacy policies

- Identifying and implementing improvements to data collection, reporting processes, and analytical workflows

The role requires collaboration in a team environment to meet mission needs and ensure full functionality of customer capabilities.

**Requirements:**

- Familiarity with IT Service Management (ITSM) tools, including ServiceNow and Remedy

- Basic knowledge and understanding of PC and network communications hardware and software

- Knowledge of IT and network security best practices, protocols, and principles

- Basic to intermediate technical skills in scripting, programming, or development tools

- Ability to work independently and effectively manage time

- Strong verbal and written communication skills

- Established teamwork skills

- Familiarity with data analytics, statistics, computer science, and business

- Foundational knowledge of data analysis concepts

- Proficient with Microsoft Excel

- Basic experience with SQL

- Ability to interpret data and present findings

- Analytical, problem-solving, and attention-to-detail skills

- Willingness to learn new tools, technologies, and analytical techniques

**Education:**

- Bachelor's degree with 4 years of relevant experience, Master's degree with 2 years, Associate's with 6 years, or High School Diploma with 8 years

**Certifications:**

- DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements

**Clearance:**

- US Citizenship required

- Active TS/SCI with Polygraph required for Position OR TS/SCI and willingness to obtain and maintain a polygraph

**Travel:**

- Potentially up to 25% worldwide, majority in continental U.S.

**Pay Range:** $73,450.00 - $132,775.00

## Skills

### Required
- ServiceNow
- Remedy
- PC and network communications hardware and software
- IT and network security
- scripting
- programming
- development tools
- Microsoft Excel
- SQL
- data analytics
- statistics
- computer science
- business

### Nice to have
- 2+ years of experience managing teams of IT professionals
- supporting medium to large scale enterprise environments

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Source: [Apply at leidos.wd5.myworkdayjobs.com](https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Alexandria-VA/Installation-Technician_R-00195343?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)