# Legal Compliance Analyst

**Company**: Mastercard
**Location**: Salt Lake City, Utah
**Experience**: mid
**Job type**: full-time
**Salary**: $69,000 - $110,000 USD
**Category**: Legal
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Salt-Lake-City-Utah-Holladay/Legal-Compliance-Analyst_R-291997?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ea70cf3d-9c9

## Description

Mastercard is seeking a Legal Compliance Analyst to support its Open Finance business across the Americas. The successful candidate will read and analyze new laws, translate them into risk assessments, and identify the controls needed to operate in this evolving space.

**Responsibilities:**

- Perform customer due diligence for Open Finance customers, resellers, and distributors, including Customer Identification Program, Customer Due Diligence, and Enhanced Due Diligence reviews, and document risk ratings and decisions

- Execute periodic refresh and trigger event reviews, including collection of updated documentation, and backlog management to meet service level agreements

- Process Consumer Compliance operational queues daily, including consumer manual identity verification requests, privacy requests, and disputes, from intake through documentation review, resolution, and consumer notification

- Identify opportunities to standardize and automate manual operations steps, using automation and AI

- Track and report Key Performance Indicators and Key Risk Indicators, including volumes, aging, and backlog, for monthly and senior management reporting

- Review the bi-weekly sales opportunity pipeline with sales representatives to confirm deal status and identify higher risk customers ahead of onboarding, and record outcomes in the team tracker

- Participate in cross-functional projects and perform other duties and responsibilities as assigned to support business and compliance objectives.

**Requirements:**

- Previous experience in compliance operations, KYC or customer due diligence, or consumer operations within banking, payments, or financial services

- Hands-on experience managing a case queue end to end, including intake, research, documentation, resolution, and closure, while meeting service level agreements

- Ability to work cases independently with limited supervision, applying written procedures consistently and knowing when to escalate

- Working knowledge of KYC and Anti-Money Laundering requirements, including Customer Identification Program, Customer Due Diligence, and Enhanced Due Diligence

- Strong organization, time management, and attention to detail, with the ability to manage competing priorities and fluctuating volumes

- Ability to produce accurate, well-documented case files and clear reporting on volumes, aging, and backlog

- Experience with case management, workflow, or CRM systems (for example Fenergo, Salesforce, or similar)

- Experience building automation or AI agents to streamline manual operational work is a plus

- Knowledge of Open Banking or Open Finance products is a plus

- Compliance certification such as CAMS or ICA is a plus

**Benefits:**

- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

- Flexible spending account and health savings account

- Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

- 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire

- 10 annual paid U.S. observed holidays

- 401k with a best-in-class company match

- Deferred compensation for eligible roles

- Fitness reimbursement or on-site fitness facilities

- Eligibility for tuition reimbursement

## Skills

### Required
- KYC
- Anti-Money Laundering
- Customer Due Diligence
- Compliance Operations
- Case Management

### Nice to have
- Automation
- AI
- Open Banking
- Open Finance
- CAMS
- ICA

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Salt-Lake-City-Utah-Holladay/Legal-Compliance-Analyst_R-291997?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)