JobPosting
title: Customer Success Manager - Pacific Time
description: Webflow is the agentic web marketing platform for modern marketing teams, helping organisations build, manage, and optimise high-performing web experiences that drive predictable growth and strengthen brand trust. Our Customer Success team works with Webflow’s most high-impact Enterprise customers, helping them launch successfully, adapt quickly, and get the full value of our AI-native website experience platform. As the primary partner for our strategic accounts, we play a central role in their long-term success and in Webflow’s. By driving adoption, uncovering new use cases, and championing meaningful outcomes, we influence growth, retention, and the overall strength of our Enterprise business. We’re looking for a Customer Success Manager who can step into that role with confidence: the trusted advisor who sees the big picture, the operator who can bring cross-functional teams together, and the advocate who ensures customers stay with us and grow with us because of the results we help them achieve. About the role: Location: Remote-first (United States; BC, Canada) Must be based in the Pacific time zone Full-time Permanent Exempt Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location. United States (all figures cited below in USD and pertain to workers in the United States) Zone A: $148,500 - $175,000 Zone B: $139,500 - $164,000 Zone C: $130,000 - $154,000 Canada (All figures cited below in CAD and pertain to workers in BC, Canada) 144,500 - 170,000 For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. Responsibilities: Build strong working relationships with your customers’ day-to-day teams and key stakeholders, becoming a reliable partner throughout their Webflow journey. Learn each customer’s goals…
date posted: 2026-07-31T16:31:19.548Z
valid through: 2026-10-03T16:03:22.179Z
direct apply: false
occupational category: Sales
industry: Technology
skills: Customer Success
skills: Account Management
skills: SaaS
skills: digital experiences
skills: marketing and digital experience landscape
skills: AI-native website experience platform
skills: cross-functional teams
skills: commercial targets
hiring organization: Webflow
job location type: TELECOMMUTE
employment type: FULL_TIME
base salary: MonetaryAmount
  currency: USD
  value: QuantitativeValue
    min value: 130000
    max value: 175000
    unit text: YEAR