# Localization Program Manager

**Company**: Twitch
**Location**: Seattle, WA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $82,700-$129,800 USD
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twitch/jobs/8648200002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_ea199abf-59e

## Description

## About the Role

Twitch is a globally renowned brand with a dedicated following across the world. Localization is at the heart of our mission to connect creators with their communities on a global scale.

We're looking for a Localization Program Manager to own the operational core of our localization program , vendor coordination, content workflows, quality processes, and launch execution across 29 languages. You'll join a lean team of senior professionals who operate as strategic partners to Product and Engineering and focus on bringing global users a native experience. Strong performers can take on increasing scope over time.

You can work from San Francisco, CA; Irvine, CA; Seattle, WA.

## Responsibilities

- Manage end-to-end localization into 29 languages, including launches that require creative asset localization, terminology building and testing

- Monitor continuous localization operations while identifying and implementing opportunities for improvement

- Run and evolve localization quality processes: coordinate testing, build LQA workflows and propose improvements based on data

- Monitor and improve translation quality output by developing and maintaining linguistic assets

- Influence upstream content operations for seamless, context-rich translations

- Build localization metrics reports (turnaround, quality scores, cost per word)

## Requirements

- 5+ years of localization project/program management experience

- Experience managing stakeholders and cross-organizational dependencies

- Experience with enterprise localization tools, translation management platforms (Smartling, memoQ, Phrase or similar), and developing and maintaining linguistic assets and workflows

- Excellent verbal, written, and interpersonal communication

- Native speaker of one additional language

## Bonus Points

- An analytical mindset, with the ability to visualize data, connect the dots, and turn localization insights into decisions that drive business and tooling outcomes

- Native French, German, Chinese or Japanese preferred

- Experience designing and implementing scalable localization processes and technical automation

- Track record of building localization programs from scratch or through transformation

- Experience evaluating MT/LLM quality in production workflows

- Solid understanding of localization metrics and data manipulation

## Perks

- Medical, Dental, Vision & Disability Insurance

- 401(k)

- Maternity & Parental Leave

- Flexible PTO

- Amazon Employee Discount

## Skills

### Required
- localization project management
- stakeholder management
- enterprise localization tools
- translation management platforms
- linguistic assets
- excellent communication

### Nice to have
- analytical mindset
- native French
- native German
- native Chinese
- native Japanese
- scalable localization processes
- technical automation
- localization metrics
- data manipulation

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twitch/jobs/8648200002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)