# Sr. Product Manager, Platform & Agentic Integrations

**Company**: Dialpad
**Location**: Vancouver, BC
**Experience**: senior
**Job type**: full-time
**Salary**: $140,500-$177,250 CAD
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/dialpad/jobs/8609660002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e99f5a23-5b3

## Description

Dialpad is looking for a Senior Product Manager to lead Platform & Agentic Integrations. This role sits at the intersection of our Developer Platform, agentic ecosystem, and third-party integrations, owning the primitives, APIs, connectors, and platform capabilities that let Dialpad AI Agents connect to external systems and take action.

Responsibilities:

- Own product strategy and roadmap for Platform & Agentic Integrations

- Define the platform primitives that let third-party developers and customers hook into Dialpad events

- Drive the evolution of Dialpad MCP and related ecosystem capabilities

- Lead product development for custom connectors and actions

- Build the platform and management experiences needed to scale agentic integrations

- Partner closely with engineering, design, QA, support, solutions, and GTM teams

- Work across classic and agentic integration surfaces to ensure platform changes support both current product needs and future AI-native workflows

- Help define how Dialpad scales integrations through a combination of in-house development, IPaaS/Membrane, customer-built integrations, and low-touch partner models

- Set vision, strategy, and priorities for Platform & Agentic Integrations

- Write crisp product requirements and drive execution from discovery through launch

- Partner with engineering on platform architecture and tradeoffs

- Prioritize roadmap investments across platform improvements, ecosystem scale, and high-impact integration opportunities

- Define customer and admin experiences for connector setup, configuration, management, and troubleshooting

- Partner with internal agentic teams to ensure the integrations platform supports the company’s highest-priority AI use cases

- Use customer feedback, field input, platform usage, and business context to make prioritization decisions

- Coordinate launches with GTM, PMM, support, and enablement teams

- Drive platform quality through clear definitions of reliability, observability, security, and supportability

Requirements:

- 5+ years of product management experience

- Strong understanding of developer-facing concepts such as APIs, webhooks, authentication, and integration architecture

- Experience building or scaling platform products that enable internal teams, partners, or customers to extend core product capabilities

- Ability to operate across both strategic and deeply technical problem spaces

- Strong product judgment around platform usability, scalability, and tradeoffs

- Experience working cross-functionally with engineering, design, QA, GTM, support, and external partners

- Comfort in ambiguous, fast-moving environments

- Excellent written and verbal communication skills

## Skills

### Required
- APIs
- webhooks
- integration architecture
- platform products
- product management

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/dialpad/jobs/8609660002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)