# Part Time Front Desk Agent - Holloway

**Company**: Soho House
**Location**: West Hollywood, CA
**Job type**: part-time
**Salary**: $24-$24 USD
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://job-boards.greenhouse.io/sohohouseco/jobs/5015244101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e98473bb-43c

## Description

We are seeking a Part Time Front Desk Agent to join our team at Soho House Holloway in West Hollywood, CA.

As a Front Desk Agent, you will be the first point of contact for members, guests, and staff, providing top-notch service and ensuring a seamless experience from the moment they enter our property.

Responsibilities:

- Welcome members, guests, and staff, and provide exceptional service

- Perform concierge duties, including booking cars, tickets to shows, restaurant reservations, and spa reservations

- Manage incoming emails and inquiries via digital portals, print and scan documents for members and guests

- Communicate with all departments daily to stay updated on hours of operation, reservation restrictions, and workflow changes

- Handle accounting-related inquiries, such as sending folios, fielding disputes, and processing billing and receipts

- Discuss Soho House amenities, room types, rates, and availability with members and guests

- Delegate tasks to valet and luggage storage teams

- Participate in daily shift briefings

Requirements:

- At least 1 year of experience in a similar role or customer-facing role

- Ability to multitask, answer high-volume phone lines, and respond to inquiries professionally and in a timely manner

- Familiarity with OpenTable, Salesforce, Google Sheets, and/or Opera

- Strong problem-solving and conflict resolution skills

- Detail-oriented, articulate, and able to multitask in a high-volume and demanding work environment

- Flexible schedule and ability to work nights, weekends, and holidays as needed

Physical Requirements:

- Ability to lift, carry, or move at least 40 pounds

- Ability to work on your feet for at least 8 hours

- Ability to seize, grasp, turn, and hold objects with your hands

- Occasional kneeling, bending, crouching, and climbing required

Benefits:

- Competitive compensation package

- Health care and 401K benefits for full-time employees

- Paid time off for full-time employees

- Career development opportunities

- Learning and development programs

- Team events and activities

## Skills

### Required
- OpenTable
- Salesforce
- Google Sheets
- Opera
- problem-solving
- conflict resolution
- multitasking

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/sohohouseco/jobs/5015244101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)