# Senior Manager, Communications & Content

**Company**: Flexport
**Location**: San Francisco, California
**Experience**: senior
**Job type**: full-time
**Salary**: $130,000-$150,000 USD
**Category**: Marketing
**Industry**: Logistics

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/7729693?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e95f03ae-ea1

## Description

Flexport is seeking a Senior Manager, Communications & Content to lead its narrative across various channels.

The successful candidate will work closely with the CEO & Founder and leadership team to shape Flexport's story, ensuring it's part of key conversations in global trade, supply chain innovation, and AI in logistics.

Responsibilities include:

**Public Relations & Media**

- Develop and execute Flexport's PR strategy

- Build relationships with key reporters and outlets

- Position Flexport's leaders as thought leaders in global trade and logistics

- Prepare spokespeople for media appearances

- Monitor the news cycle for opportunities to insert Flexport into breaking stories

**Content Strategy**

- Shape Flexport's content strategy across blog, social media, and website

- Define and evolve Flexport's narrative

- Build an editorial engine producing high-quality content

- Partner with Product Marketing and Growth Marketing to support campaigns

**Customer Communications**

- Own the voice and cadence of Flexport's customer communications

- Develop frameworks and templates for customer-facing communications

- Partner with Customer Success, Operations, and Product teams to ensure alignment

**AI & Efficiency**

- Leverage AI tools to drive efficiencies in content production and media monitoring

- Stay current on AI developments in PR, content, and communications

Requirements:

- 7+ years of experience in PR, communications, and content

- Proven media relationships and track record of securing top-tier coverage

- Experience as a communications partner to senior executives

- Strong editorial instincts and ability to build a content program

- Experience owning customer communications in a B2B environment

- Ability to move fast, manage multiple workstreams, and exercise excellent judgment

- Familiarity with logistics, supply chain, or trade industry is a plus

- Active use of AI tools to drive efficiencies

## Skills

### Required
- PR strategy
- media relations
- content strategy
- AI tools
- communications planning

### Nice to have
- logistics industry knowledge
- B2B customer communications experience

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/7729693?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)