# Head of Marketing Operations

**Company**: Stripe
**Location**: San Francisco, New York, Seattle, Chicago, Atlanta, Toronto, Remote in the US, Remote in Canada
**Work arrangement**: remote
**Experience**: executive
**Job type**: full-time
**Category**: Marketing
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/stripe/jobs/8065643?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e95da4d4-298

## Description

## Job Description

We are looking for a Head of Marketing Operations to lead a critical team to help power Stripe's growth. You will set the direction of marketing operations, solve time-sensitive and complex operational and systems challenges, and develop managers and individual contributors.

## Responsibilities

- Drive excellence in the operations and systems that support inbound and outbound sales, digital marketing channels, and in-person events

- Partner with Demand Generation Systems to build, buy, improve, and support the technology for digital marketing campaigns, in-person events, and sales development

- Ensure that we accurately route and progress leads to match sales coverage decisions, demand marketing strategies, and agreed upon timelines

- Ensure that we generate and maintain sufficient account coverage and quality of sales contacts and marketing database subscribers for sales and marketing outreach

- Ensure that we produce digital marketing campaigns with velocity and at the highest quality

- Serve as the senior marketing operations voice in cross-functional workstreams with Sales Development, Sales Operations, Revenue, and Regional Marketing teams

- Build, develop, and retain a high-performing marketing operations team

- Set strategic direction, objectives, and key results for the Marketing Operations organization, aligned to broader marketing and Stripe-wide objectives and key results

## Requirements

- 10+ years of experience in B2B marketing or revenue operations and working directly on an enterprise marketing technology stack (Marketing Automation Platform, CRM, sales engagement, company and contact data, etc.)

- 5+ years of direct people management experience, including managing managers and building teams of 10+ people; experience managing distributed and global teams

- 3+ years of working in a global B2B company with hundreds of marketers and sales development representatives

- Demonstrated ability to design and scale operations organizations, including structuring teams and managing through ambiguity

- Experience leading programs across multiple functional areas simultaneously

- Track record of driving measurable improvements in B2B marketing operations

- Strong cross-functional influence and ability to drive alignment at senior levels across Sales Development, Sales Operations, Revenue, and Regional Marketing

- Strong analytical skills, including the ability to use data to diagnose operational problems, set targets, and evaluate program outcomes

- Ability to build working prototypes and demos with AI to solve marketing operations challenges

- Prior responsibility for launching AI solutions to sales development or marketing teams

## Skills

### Required
- Marketing Automation Platform
- CRM
- sales engagement
- company and contact data
- AI
- data analysis
- cross-functional influence
- team management
- operations management

### Nice to have
- 15+ years of experience in B2B marketing or revenue operations
- 10+ years of direct people management experience
- 5+ years of working in a global B2B company with hundreds of marketers and sales development representatives

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/stripe/jobs/8065643?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)