# Forward-Deployed Engineer - API Platform

**Company**: Perplexity AI
**Location**: New York City, London, San Francisco, Seattle
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $205K – $335K
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q124333951

**Apply**: https://jobs.ashbyhq.com/perplexity/aa511ea8-96e3-42ba-b28f-5e222170bcee
**Canonical**: https://yubhub.co/jobs/job_e9511759-d2c

## Description

We're looking for a Forward-Deployed Engineer to be a hands-on technical partner for our API customers. This is a deeply technical, customer-facing role—equal parts solution architect, developer advocate, and technical program manager.

## What you'll do

- Serve as the dedicated technical partner for strategic API Platform customers, guiding them through architecture design, integration, and optimization.

- Troubleshoot API performance, grounding quality, and integration challenges—diving directly into code and logs when needed.

- Prototype example integrations, search workflows, and demos to accelerate adoption and inspire customer innovation.

- Collaborate with Engineering and Product to resolve high-priority escalations, ensuring minimal downtime and maximum reliability.

- Capture and synthesize customer feedback to improve API features, SDKs, and developer experience.

## What you need

- 5+ years in technical support engineering, software engineering, or solutions engineering, with direct application development experience.

- Strong API integration skills—able to design and debug REST/JSON payloads, manage auth flows, and optimize latency.

- Proven track record of diagnosing complex technical issues across distributed systems, APIs, and customer environments.

- Excellent communicator who can work with both developer teams and non-technical stakeholders.

- Bachelor's degree in Computer Science or equivalent hands-on experience.

## Skills

### Required
- technical support engineering
- software engineering
- solutions engineering
- API integration
- REST/JSON payloads
- auth flows
- latency optimization
- complex technical issues
- distributed systems
- APIs
- customer environments

### Nice to have
- search workflows
- demos
- customer feedback
- API features
- SDKs
- developer experience