# Sales Operations Leader

**Company**: 3M
**Location**: SG, Singapore
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Manufacturing
**Wikidata**: https://www.wikidata.org/wiki/Q159433

**Apply**: https://3m.wd1.myworkdayjobs.com/en-US/Search/job/SG-Singapore/Asia-SIBG-Sales-Operations-Leader_R01172436-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e9484607-d5d

## Description

As a Sales Operations Leader at 3M, you will play a strategic regional role driving sales productivity, commercial excellence, and operational governance across the area.

Key Responsibilities:

- Directly manage, mentor, and develop a high-performing regional Sales Operations team distributed across multiple countries in the area.

- Work closely with Global Pillar Leaders to translate global strategies into regional execution, while acting as a trusted advisor to key Country Managers and Area Sales Directors.

- Provide strict oversight, approval workflows, and final validation for all sales team structural updates, headcount/territory changes, and commission payment modifications.

- Oversee the end-to-end design, quota setting, performance tracking, and payout calculation for the regional SIP, ensuring alignment between incentives and business targets.

- Act as the regional business owner for the CRM platform (e.g., Salesforce), overseeing pipeline hygiene, data governance, user access, and reporting standards.

- Continually evaluate, upgrade, and enhance the sales technology stack, identifying gaps in current processes and implementing modern sales enablement tools, automated dashboards, and AI-driven solutions.

- Define, analyse, and optimize core performance metrics (KPIs) and sales pipelines to eliminate bottlenecks and maximize sales force productivity.

Qualification Requirements:

- Bachelor’s degree in Business, Marketing, Engineering or a related field; an MBA or relevant advanced certification is an advantage.

- 3-5 years of progressive experience in Sales Operations, CRM management, or Commercial Excellence within a complex, multinational corporation (MNC).

- Preferred 3–5 years of proven experience directly managing and developing regional or cross-border teams across diverse geographic markets.

- Deep functional knowledge of sales incentive plan (SIP) mechanics, compensation theory, compliance frameworks, and change-control management.

- Proven track record of managing enterprise CRM ecosystems (e.g., Salesforce) and business intelligence platforms (e.g., PowerBI).

- Exceptional communication and negotiation skills, with a track record of successfully influencing senior global leaders and local country stakeholders.

- Strong financial and analytical capabilities, with the ability to turn raw data into strategic commercial insights.

This role follows an on-site working model, requiring at least four days per week at a 3M office located in one of the following locations: AMK, Singapore; Bangkok, Thailand; Ho Chi Min, Vietnam; Seoul, Korea; Tokyo, Japan; North Ryde, Australia; Taipei, Taiwan; North Shore, New Zealand; KL, Malaysia; Jakarta, Indonesia.

## Skills

### Required
- Sales Operations
- CRM management
- Commercial Excellence
- Business
- Marketing
- Engineering

### Nice to have
- MBA
- Salesforce
- PowerBI

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Source: [Apply at 3m.wd1.myworkdayjobs.com](https://3m.wd1.myworkdayjobs.com/en-US/Search/job/SG-Singapore/Asia-SIBG-Sales-Operations-Leader_R01172436-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)