# RECEPCIONISTA

**Company**: Accor
**Location**: Belo Horizonte, MG
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000159959499-recepcionista?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/recepcionista-e90f36fd-a71/

## Description

We are seeking a Receptionist to join our team at Hotel Mercure BH Lourdes in Belo Horizonte, Brazil.

As a Receptionist, you will be responsible for welcoming guests, providing various information, and ensuring excellent customer service.

Key responsibilities:

- Greet guests and provide information on check-in and check-out procedures

- Manage check-in and check-out processes, including providing room keys and directing guests to their rooms

- Handle guest complaints and resolve issues promptly

- Maintain accurate records and ensure compliance with hotel procedures

Requirements:

- Completed higher education in Hospitality or a related field

- Knowledge of internal reception procedures, hotel management software, and Microsoft Office

- Basic English language skills, with intermediate Spanish and English desirable

We offer a full-time position with opportunities for professional growth and development.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Hospitality
- Reception procedures
- Microsoft Office
- English

### Nice to have
- Spanish
- Intermediate English

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000159959499-recepcionista?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)