# Senior HR Coordinator - 12 month FTC

**Company**: NEXT
**Location**: Leicester, Leicestershire
**Work arrangement**: onsite
**Experience**: senior
**Job type**: temporary
**Salary**: competitive
**Category**: Human Resources
**Industry**: Retail

**Apply**: https://ekeq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/78238?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-hr-coordinator-12-month-ftc-e8dc1445-f20/

## Description

At NEXT, our Head Office operations depend on clear systems, reliable data, and people who care about delivering a seamless experience for every colleague.

As a Senior HR Coordinator, you will sit at the heart of our People team, acting as the central connection between diverse business areas and essential HR services. You will take ownership of end-to-end operational processes, uphold agreed service standards, and champion data accuracy across our core systems.

You will also lead and develop two HR Services Coordinators, providing daily guidance, regular coaching, and support to ensure our service delivery remains thoughtful, consistent, and dependable.

**Responsibilities:**

- Lead and Support Your Team: Direct the day-to-day work of two HR Services Coordinators, lead regular one-to-one coaching sessions, support their personal development, and act as a reliable deputy for the HR Services and Projects Partner.

- Deliver Operational Excellence: Oversee operational service requests across designated Head Office business areas, resolving complex queries and ensuring all activity meets agreed service levels.

- Improve Core Processes: Review end-to-end employee processes to identify operational efficiencies, exploring how digital systems, including our HRIS and AI tools, can enhance the daily experience for colleagues and managers.

- Ensure Data Integrity: Conduct audits across employee records, position codes, contract end dates, and working patterns to maintain high standards of data accuracy and regulatory compliance.

- Manage Specialist Services: Serve as the point of contact for complex inquiries, verify payroll top-ups, and deliver essential reporting for annual budget planning.

- Coordinate Onboarding and Employee Transitions: Oversee accurate onboarding documentation, right-to-work checks, and system uploads, while coordinating smooth internal moves and exits for leavers.

**Requirements:**

- People-Focused Leadership: Experience coaching or guiding team members, with an approachable style and a dedication to helping colleagues develop their skills.

- Clear Communication: The ability to communicate with clarity, empathy, and confidence across every level of the organisation, including delivering company inductions.

- Analytical Mindset: A strong eye for detail, comfort working with numbers and spreadsheets, and the skill to turn raw data into helpful summaries and reports.

- Technical Aptitude: Experience working with large-scale HR information systems (such as Oracle) alongside Google Workspace, paired with a curious attitude toward modern digital tools.

- Organised Approach: The ability to manage multiple priorities calmly and methodically in a fast-paced retail environment.

**Benefits:**

- 25% off most NEXT, MADE, Lipsy, Gap, and Victoria's Secret products

- Company performance-based bonus

- Sharesave scheme

- On-site Nursery available

- 10% off most partner brands and up to 15% off Branded Beauty

- Early VIP access to sale stock

- Access to fantastic discounts at our Staff Shops

- Restaurants with great food at amazing prices

- Access to a digital GP and other free health and wellbeing services

- Free on-site parking

- Financial Wellbeing - Save, track, and enhance your financial wellbeing

- Apprenticeship - Grow and develop on the job whilst gaining a qualification

- Direct to Work - Discount online and in-store, collect your items the next day for free from your place of work or local store

- Support Networks - Access to Network Groups to empower and celebrate each other

- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions, and more

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- HRIS
- Oracle
- Google Workspace
- data analysis
- communication
- leadership

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Source: [Apply at ekeq.fa.em2.oraclecloud.com](https://ekeq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/78238?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)