# Director, Account Management

**Company**: Mastercard
**Location**: Hanoi, Vietnam
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Hanoi-Vietnam/Director--Account-Management_R-288793?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e8caeaff-5fb

## Description

This role is responsible for leading Mastercard's relationships with key banking partners in Vietnam, acting as the primary account owner for a portfolio of strategic issuer clients.

The position requires a commercially driven, strategic account leader who can partner with customers and cross-functional Mastercard teams to drive growth, deepen client engagement, and deliver long-term partnership value.

Key responsibilities:

- Own and execute account plans aligned to customer and Mastercard growth objectives

- Lead the overall relationship and profitability of assigned accounts, engaging senior stakeholders across client organizations

- Develop and execute joint business plans to drive revenue, market share, and strategic outcomes

- Identify and pursue new business opportunities across consumer, SME, commercial, and digital payments

- Partner with cross-functional teams to deliver integrated client solutions

- Drive consultative, insight-led engagement leveraging market intelligence and data-driven recommendations

- Lead commercial negotiations and support the execution of strategic initiatives and key growth opportunities

- Monitor business performance and proactively address risks and opportunities

- Build strong, trusted relationships with key internal and external stakeholders

Requirements:

- Strong commercial mindset with a track record in account management, business development, consulting, strategy, or product management

- Deep understanding of the payments, banking, or fintech ecosystem

- Proven ability to manage senior client relationships and influence executive stakeholders

- Strong analytical, problem-solving, and strategic planning capabilities

- Experience developing and executing growth strategies and managing complex commercial engagements

- Excellent communication, negotiation, and stakeholder management skills

- Comfortable working across multiple functions and navigating complex organizations

- Results-driven with a strong execution focus and ownership mindset

- Experience in payments, financial services, strategy, fintech, or management consulting preferred

- Fluent in English and Vietnamese

## Skills

### Required
- account management
- business development
- strategic planning
- analytical skills
- communication skills
- negotiation skills
- stakeholder management
- English
- Vietnamese

### Nice to have
- payments
- financial services
- strategy
- fintech
- management consulting

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Hanoi-Vietnam/Director--Account-Management_R-288793?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)