# Operations Specialist- Operations Vendor Oversight, AVP

**Company**: DWS Group
**Location**: Madrid, Paseo de Recoletos 27
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Madrid-Paseo-de-Recoletos-27/Operations-Specialist--Operations-Vendor-Oversight--AVP_R0443392?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e8aaad33-c36

## Description

We are seeking an Operations Specialist- Operations Vendor Oversight, AVP to join our team at DWS Group in Madrid.

The successful candidate will be responsible for overseeing outsourced services through a robust governance framework aligned with internal policies, service standards, and German regulatory outsourcing requirements.

Key responsibilities include:

- Developing and maintaining service catalogues, Service Level Agreements, management information, and Key Performance Indicators

- Monitoring performance through risk-based controls and regular service reviews

- Preparing, leading, and documenting service review, due diligence, and management escalation meetings

- Acting as the key interface between DWS Business Owners and service providers

- Supporting the joint project book of work, including regulatory and strategic initiatives

- Contributing to annual budget planning, actuals, forecasts, and project cost oversight

- Helping build and shape the vendor oversight model for DWS's new retirement savings account platform

- Contributing to the Smart Middle Office agenda by identifying opportunities to apply AI, machine learning, workflow automation, and data analytics

Requirements:

- Bachelor's degree (or equivalent experience)

- Solid industry knowledge of wealth management, asset management, or retirement savings

- Experience in service provider management, procurement, or finance would be an advantage

- Good knowledge of German outsourcing regulations would be an advantage

- Confident written and verbal communication in both German and English would be preferable

- Proven ability to build effective, sustainable relationships with internal stakeholders, external specialists, and service providers

What we offer:

- A range of benefits which you can choose from to create a personalized plan unique to your lifestyle

- Hybrid Working model designed to find the right balance between in-person collaboration and engagement in the office and working from home

- Opportunities for professional development and growth

## Skills

### Required
- service provider management
- procurement
- finance
- German outsourcing regulations
- written and verbal communication
- relationship building
- German

### Nice to have
- AI
- machine learning
- workflow automation
- data analytics
- Python
- Power Automate
- SQL
- data visualization tools

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Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Madrid-Paseo-de-Recoletos-27/Operations-Specialist--Operations-Vendor-Oversight--AVP_R0443392?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)