# Agent de réservation

**Company**: AccorHotel
**Location**: Marrakesh, Marrakesh-Safi
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000160927770-agent-de-reservation?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/agent-de-r-servation-e8a910c4-380/

## Description

Join a dynamic team at Fairmont Royal Palm Marrakech, part of AccorHotel's network of 90 exceptional establishments worldwide.

As a Booking Agent, you will provide professional and friendly service, ensuring seamless booking experiences for our guests.

Responsibilities:

- Offer exceptional customer service

- Manage bookings and reservations on our system

- Update reservation lists and ensure data accuracy

- Respond promptly to guest inquiries via phone and email

- Inform guests about our services and facilities

- Adhere to departmental policies and procedures

Qualifications:

- Previous customer relations experience

- Proficiency in Microsoft Windows applications

- Excellent interpersonal and problem-solving skills

- High level of responsibility and reliability

- Ability to work under pressure in a fast-paced environment

- Teamwork and communication skills

Benefits:

- Exclusive employee benefits, including room upgrades, extended stays, and discounts on dining and wellness

- Opportunities for career growth and development

Our values:

- Respect: We value individuality and treat everyone with fairness and dignity

- Excellence: We strive to create authentic connections and make every experience unforgettable

- Belonging: We celebrate diversity and support each other

- Empowerment: We encourage initiative and autonomy

- Integrity: We build trust through mutual respect and authenticity

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Microsoft Windows
- customer service
- problem-solving
- communication

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000160927770-agent-de-reservation?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)