# Server Assistant - Bleu Perdu **Company**: AccorHotel **Location**: New Orleans, LA **Experience**: entry **Job type**: full-time **Category**: Hospitality **Industry**: Hospitality **Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000160976089-server-assistant-bleu-perdu?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/job/server-assistant-bleu-perdu-e888a09b-3a9/ ## Description We are seeking a Server Assistant to join our team at Bleu Perdu, located in the heart of downtown New Orleans. As a Server Assistant, you will play a crucial role in delivering exceptional service to our guests. Responsibilities: - Maintain complete knowledge of and comply with all departmental policies, service procedures, standards, and Bleu Perdu service expectations. - Support Servers and other Front of House team members in delivering attentive, efficient, and personalized service. - Anticipate guest and service team needs and respond promptly and professionally. - Greet and acknowledge guests in a warm, courteous, and professional manner when interacting with them throughout the dining experience. - Assist with the delivery and presentation of food and beverages to guest tables in accordance with established service standards. - Ensure food and beverages are delivered to the correct table and assist Servers with proper placement and clearing of dishes. - Maintain knowledge of Bleu Perdu menu items, ingredients, preparation methods, allergens, and common guest questions to provide accurate information when appropriate. - Maintain cleanliness, organization, and proper presentation of guest tables, service stations, side stations, and assigned work areas. - Clear and reset tables promptly, safely, and discreetly while minimizing disruption to the guest experience. - Replenish water, bread service, silverware, glassware, napkins, condiments, and other service items as directed. - Assist with pre-shift and post-shift setup and breakdown of the restaurant, including stocking service stations and ensuring all required supplies are readily available. - Assist with maintaining proper levels of china, glassware, silverware, linens, menus, and other operating supplies. - Communicate effectively with Servers, Captains, Hosts, Managers, Culinary, Stewarding, and other departments to ensure smooth and seamless service. - Assist in coordinating the timely delivery of food from the kitchen to the dining room. - Monitor assigned areas throughout service and promptly address cleanliness, presentation, and guest-service needs. - Handle dishes, glassware, trays, and service equipment safely and properly. - Assist with VIP experiences, special occasions, private dining, large parties, special events, and other outlet functions as assigned. - Respond appropriately to guest requests and promptly communicate complaints, special requests, or service concerns to the Server or Manager. - Maintain awareness of guest preferences, celebrations, and special occasions and communicate relevant information to the service team. - Support the Front of House team during high-volume periods to ensure efficient service flow and an exceptional guest experience. - Maintain a polished and professional appearance and demeanor consistent with Bleu Perdu and Fairmont New Orleans luxury hospitality standards. - Protect guest privacy and confidentiality and demonstrate discretion when assisting VIP and high-profile guests. - Maintain strict compliance with all health, sanitation, safety, and hotel requirements. - Participate in training, menu tastings, service education, and other initiatives designed to enhance the guest experience. - Perform additional duties and responsibilities as assigned by the Restaurant Manager, Captain, or other Food & Beverage leadership. Qualifications: - Previous server assistant, food runner, busser, restaurant, or hospitality experience preferred. - Previous experience in an upscale restaurant, fine dining establishment, luxury hotel, or high-volume hospitality environment preferred. - Strong understanding of restaurant service and Front of House operations. - Excellent communication and interpersonal skills. - Strong attention to detail and commitment to cleanliness, organization, and service excellence. - Ability to work efficiently and remain composed in a fast-paced, high-volume environment. - Strong teamwork and collaboration skills. - Ability to safely handle and transport dishes, glassware, trays, food, beverages, and service equipment. - Ability to work a flexible schedule, including evenings, weekends, holidays, and special events. - Commitment to delivering genuine New Orleans hospitality while upholding the elevated service standards of Bleu Perdu and Fairmont New Orleans. Benefits: - Medical, Dental, and Vision Insurance - Paid Time Off and Holiday Pay - 401(k) Retirement Savings Plan - Employee Assistance Program (EAP) - Colleague Dining Program - Career Growth and Development Opportunities - Recognition and Rewards Programs For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - restaurant service - Front of House operations - communication - interpersonal skills - attention to detail - cleanliness - organization - service excellence - teamwork - collaboration ### Nice to have - previous server assistant experience - upscale restaurant experience - fine dining establishment experience - luxury hotel experience - high-volume hospitality environment experience --- Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000160976089-server-assistant-bleu-perdu?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)