# Sales Advisor  | Ravenna

**Company**: H&M Group
**Location**: Ravenna, Emilia-Romagna
**Experience**: entry
**Job type**: contract
**Salary**: €23,683.80 per year
**Category**: Retail
**Industry**: Retail

**Apply**: https://jobs.smartrecruiters.com/HMGroup/744000160943299-sales-advisor-ravenna?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/sales-advisor-ravenna-e865eda7-547/

## Description

We offer a contract position, Part-Time 18 hours and Part-Time 8 hours.

As a Sales Advisor at H&M, you will play a key role in creating an exceptional customer experience. You will welcome customers, guide them around the store, and support them in making choices, highlighting our products.

Your responsibilities will include:

- Sharing your knowledge of fashion and products to help customers make informed choices.

- Collaborating with your team to provide exceptional service at every stage of the customer's journey.

- Ensuring the sales area and stockroom are always well-stocked, organised, and welcoming.

- Supporting opening and closing activities in the store.

- Representing yourself and the brand positively during all interactions with customers.

You will work with a dynamic team in the store, including Sales Advisors, Department Managers, Store Managers, and Visual Merchandisers. You will also have the opportunity to collaborate with the Area Team, sharing ideas and strategies to achieve success together.

We are looking for individuals with:

- Experience in customer service, preferably in the fashion, retail, or related sectors.

- A passion for fashion and a focus on providing an exceptional in-store experience, promoting our products and contributing to sales targets.

- Proactive and able to work in collaborative and dynamic environments.

- Strong communication skills, creativity, and curiosity about using technology in-store, with a strong motivation to learn and develop.

- Flexibility and an action-oriented approach.

H&M Group aims to demonstrate that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to make fashion accessible and liberated for everyone, putting our customers at the centre of every decision.

Benefits include:

- 25% discount for employees on all H&M Group brands, both in-store and online.

- H&M Incentive Programme (HIP) – a global incentive plan that rewards long-term dedication.

- Meal vouchers of €6 per working day of at least 6 hours.

- Access to the company portal dedicated to benefits, with over 1500 discounts on products and services for wellbeing and daily life.

- Initial dedicated training to support your journey in the company.

- Opportunities for growth and development – H&M invests in talent development through continuous training and structured paths like training, e-learning, Talent Day, Skill Seminar, and individual dialogues.

The salary for this role is €23,683.80 per year (equivalent to full-time), corresponding to the 5th level of classification (reference CCNL: Commerce) + provincial third element, variable depending on the province of work. In the case of part-time contracts, the actual salary will be proportionate to the contractual hours.

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## Skills

### Required
- customer service
- fashion knowledge
- communication skills
- team collaboration

### Nice to have
- experience in retail or fashion

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/HMGroup/744000160943299-sales-advisor-ravenna?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)