# Customer Project Manager

**Company**: Hewlett Packard Enterprise
**Location**: Sofia, Sofia
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Sofia-Sofia-Bulgaria/Customer-Project-Manager_1217750-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-project-manager-e8366713-def/

## Description

We are seeking a Senior Project/Program Manager and local lead for HPE Networking EMEA and LATAM PMO organization.

Responsibilities:

- Manage and control activities within a sub-region or Region

- Typically manage 10 or more direct reports

- Program/project management environment

- Implement and utilize HPE Project Management (HPEPMM) methodology

- Participate in the development and implementation of worldwide, region, sub-region and/or business unit policies, practices, and systems

- Provide strategic direction to maximize success in the industry or solution area

- Identify and sponsor the ongoing development and improvement of leading edge processes and approaches

- Participate in PMO workgroups and activities to improve the tasks, processes and procedures of the HPE PMO

- Provide an environment in which the program/project business is predictable and profitable

- Make contributions to the PM Profession

- Support the health of the program portfolio

- Monitor and contribute to the completeness and data in the HPE Networking Project Management automation platform (OpenAir)

- Assist or be tasked with developing business plan(s), balancing client needs and global solution area focus

- Contribute and attend PMO pre-sales and resource assignment meetings

- Drive the quality of delivery of projects

- Act as reference or escalation of location project issues

- Assist in coordination of PMO financials, budgeted revenue and margin for the project portfolio

- Contribute to projects during delivery, including doing or participating to periodic project reviews and follow-up on appropriate actions

- Support customer work in scoping, and delivery phases

- Develop and manage strong customer relationships at senior levels

- Consult and coordinate with other HPE Networking groups on technical delivery, in business verticals, pre-sales or other functions

- Actively contribute to PMO management on programs or processes to improve the health of the project portfolio

- Professional development

- Responsible for personnel, and business management, including accountability for team effectiveness and people development

- Communicate regularly with practitioners on matters relevant to the profession

- Consult with practitioners on career development and professional certification matters

- Mentor and/or establish mentoring programs for the program/project management reporting to the position

- Lead the implementation of project management incentive and recognition programs

Requirements:

- First level and Advanced University degree preferred

- 10-15 years directly related experience running projects and programs

- Recent and relevant people management of teams exceeding 5 team members in the Bulgaria business environment

- PMP or SCRUM Certified or equivalent certification (PMM, Prince2 etc)

- Knowledgeable or recent qualifications in the use of AI in the business environment

- Recent use and professional use of a PSA software and processes used by service-based companies

- Demonstrates broad knowledge of corporate organization, culture, policies, products, markets and processes

Benefits:

- Comprehensive suite of benefits that supports physical, financial and emotional wellbeing

- Investment in career development

- Unconditional inclusion and flexible work environment

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## Skills

### Required
- Project Management
- PMP
- SCRUM
- PSA software
- AI in business environment

### Nice to have
- Leadership
- Communication
- Mentoring
- Project Portfolio Management

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Sofia-Sofia-Bulgaria/Customer-Project-Manager_1217750-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)