# Manager AI Enablement & Organizational Change

**Company**: Zscaler
**Location**: Santa Clara, California
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $124,000-$155,000 USD
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/zscaler/jobs/5270586007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e82d68f3-b57

## Description

We are looking for a Manager, AI Enablement & Organizational Change to join our team. This is a hybrid role based out of our global headquarters in Santa Clara, CA (in-office Tuesday–Thursday), reporting to the Senior Manager, AI Enablement & Organizational Change in the Digital Employee Experience department.

In this strategic and highly visible role, you will drive change management across key enterprise functions, supporting the adoption of cutting-edge AI technologies and automated tools. You will act as a trusted advisor to program managers, business stakeholders, and leadership, translating complex technical transformations into clear, human-centered adoption experiences that unlock unprecedented organizational capacity.

**Role Expectations**

- Architect the Transformation Journey: Lead holistic, end-to-end change management strategies for high-visibility AI initiatives, including initial impact assessments, stakeholder mapping, communication, training delivery, and post-go-live support to ensure adoption

- Accelerate AI Adoption & Value: Partner with functional leaders and AI Champions to design clear adoption pathways for emerging generative AI tools, custom agents, and automated workflows to ensure technologies are fully embedded and sustained

- Mitigate Change Saturation: Proactively identify, sequence, and manage change impacts to prevent stakeholder fatigue and ensure high-priority rollouts land successfully

- Design High-Impact Enablement & Upskilling: Co-create and deploy comprehensive learning curricula, train-the-trainer frameworks, and self-service job aids that rapidly elevate digital fluency and empower global super-users

- Deliver Narratives & Measure Success: Build compelling, employee-facing communication plans across digital platforms while establishing feedback loops, pulse surveys, and qualitative KPIs to measure training effectiveness and diagnose resistance

**Who You Are (Success Profile)**

- High-trust collaborator who is deeply ambitious for the team, embracing ongoing feedback, candor, and mutual respect to build deep organizational trust.

- Dedicated learner with a true growth mindset, who actively seeks development opportunities and feedback to continuously improve and deliver purposeful impact.

- Positive force who tackles complex organizational challenges with contagious energy, constructive spirit, and a solution-oriented mindset that inspires others.

- Champion of simplicity who excels at translating complex technical transformations and user needs into clear, actionable, and highly focused enablement plans.

- Scaled thinker who connects daily change initiatives to the broader global mission, building sustainable enablement solutions designed to support a high-growth organization.

**What We're Looking for (Minimum Qualifications)**

- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

- 6+ years of experience in organizational change management, digital transformation, technology enablement, or related fields, with 3+ years leading change on large-scale, cross-functional programs

- Proven track record of designing, building, and deploying change management methodologies, toolkits, and communication plans from the ground up

- Deep experience developing and facilitating global sales or technical training curricula, utilizing functional change champions to scale technology adoption

- Outstanding relationship-building skills with a history of advising senior leaders and coordinating across complex matrixed teams

**What Will Make You Stand Out (Preferred Qualifications)**

- Proven track record of driving AI adoption and organizational enablement, leveraging custom AI agents, workflow automation, and enterprise AI platforms to deliver measurable operational efficiency and boost productivity

- Change management certification (e.g., Prosci, CCMP) or equivalent practical methodology experience, with a solid understanding of project lifecycle governance and portfolio management

- Direct experience supporting change, training, or enablement within Go-To-Market (GTM) or Software Engineering divisions, with an understanding of modern sales methodologies, pipeline operations, or software development lifecycles

**Benefits**

- Various health plans

- Time off plans for vacation and sick time

- Parental leave options

- Retirement options

- Education reimbursement

- In-office perks, and more!

## Skills

### Required
- AI tools
- organizational change management
- digital transformation
- technology enablement
- change management methodologies

### Nice to have
- custom AI agents
- workflow automation
- enterprise AI platforms
- Prosci
- CCMP

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/zscaler/jobs/5270586007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)