# Finance Operations Specialist

**Company**: AI Acquisition
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Category**: Finance
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q137175740

**Apply**: https://jobs.workable.com/view/1vBMxy6GCjeGQdKfHbDPiv/remote-finops-operations-specialist-in-south-africa-at-ai-acquisition
**Canonical**: https://yubhub.co/jobs/job_e827e9bb-bfb

## Description

### Remote FinOps Operations Specialist

You'll join a fast-scaling, innovation-driven environment where agility, ownership, and operational excellence are core values. As a Finance Operations Specialist, you'll support day-to-day financial workflows across multiple payment platforms and internal systems, ensuring transactions are processed accurately, disputes are reviewed fairly, and billing operations remain stable as we scale.

### Requirements

### The Role

We're hiring a Finance Operations Specialist with a strong background in:

- Accounting Operations

- Billing & Invoicing

- Payment Processing

- Cashflow Monitoring

- Refunds & Dispute Resolution

### What You'll Do

### 1. Chargebacks, Disputes & Refund Coordination

- Assist with dispute reviews and refund processing

- Support internal resolution of billing conflicts

- Liaise with internal teams to ensure fair and transparent outcomes

- Track recurring dispute triggers and report patterns

- Maintain documentation across refund or dispute cases

### 2. Payment & Billing Operations

- Support accounts payable and receivable processes

- Process internal and external payments

- Assist with supplier or contractor payment cycles

- Monitor billing accuracy across transactions

- Support reconciliation of incoming and outgoing payments

### 3. Cashflow & Financial Administration

- Track receipts and payment activity

- Support daily / weekly cash management tasks

- Assist with reporting of financial movements

- Maintain billing and payment records

- Monitor transaction statuses across payment systems

### 4. Systems & Tools

- Operate financial tools such as:

- QuickBooks

- Xero

- Spreadsheet-based financial trackers

- Use Excel or equivalent tools for financial analysis and reconciliation

- Maintain structured financial records and documentation

### What We're Looking For (Must-Have)

- Background in Accounting, Finance Operations, or Financial Administration

- Experience managing AP / AR processes

- Exposure to billing and invoicing workflows

- Experience supporting payment processing cycles

- Experience resolving financial or billing issues

- Strong Excel or spreadsheet-based reporting skills

- Familiarity with accounting software (e.g. QuickBooks, Xero)

- Strong problem-solving and reconciliation ability

- Ability to work independently within structured financial processes

- Fluent English (spoken and written)

### Nice to Have

- Experience supporting high-volume billing environments

- Exposure to digital businesses or SaaS operations

- Cash management or reconciliation experience

- Experience working with internal financial systems

- Familiarity with AI-assisted operational tools

### Benefits

### Contract Model

This is a Full time contract role

Structure:

- Full-time

- Monthly retainer

- 40-45 Hours/week

### What Success Looks Like

- Billing cycles executed accurately

- Payment workflows maintained

- Refund requests processed efficiently

- Dispute cases documented and tracked

- AP / AR processes running smoothly

- Financial records maintained consistently

- Reduced operational delays in payment handling

- Improved visibility across billing and transaction activity

### Why This Role Matters

This role directly impacts:

- Revenue stability

- Cashflow protection

- Platform risk

- Business continuity

- Payment reliability

- Investor confidence

- Platform trust

- Customer trust

- Operational resilience

### Application Process

Please include:

- CV or LinkedIn profile

- Brief summary of your experience in:

- Chargebacks

- Disputes

- Refunds

- Payment operations

- Examples of platforms/processors you’ve worked with

- Short description of the largest dispute backlog you’ve handled

## Skills

### Required
- Accounting Operations
- Billing & Invoicing
- Payment Processing
- Cashflow Monitoring
- Refunds & Dispute Resolution

### Nice to have
- QuickBooks
- Xero
- Excel
- Spreadsheet-based financial trackers