# AI/ML and Generative AI Solutions Architect

**Company**: Cisco
**Location**: San Jose, California
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $203,000.00 to $258,600.00
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/San-Jose-California-US/CX-Machine-Learning-Engineer_2024550?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/ai-ml-and-generative-ai-solutions-architect-e81435fa-4e4/

## Description

Cisco’s Customer Experience (CX) Engineering organization is a global team of engineers, architects, product leaders, and AI/ML experts building next-generation AI-powered experiences and capabilities through Cisco IQ, our industry-leading platform-centric approach.

In this role, you will architect, build, and scale enterprise-grade AI/ML and Generative AI solutions,including predictive models, RAG architectures, and autonomous agentic workflows,that power Cisco IQ and our next-generation Customer Experience platform.

Responsibilities:

- Design, develop, test, and deploy production-grade software applications, APIs, and/or distributed services using Python and/or Java.

- Develop, train, evaluate, and deploy machine learning models using frameworks such as PyTorch, TensorFlow, scikit-learn, XGBoost, or equivalent technologies.

- Build applications using LLMs, RAG, embeddings/vector databases, prompt engineering, AI agents, and/or LLM evaluation and observability tools such as LangChain/LangGraph, LangSmith, OpenAI or Anthropic/Claude APIs.

- Build data pipelines and data-intensive applications using technologies such as SQL, Spark, Kafka, ETL/ELT frameworks, cloud data platforms.

Minimum Qualifications:

- Bachelor’s degree with 7+ years related experience, or Masters degree with 4+ years related experience.

Preferred Qualifications:

- Hands-on experience designing and building Generative AI and agentic AI applications.

- Experience with LLMOps/MLOps and AI evaluation/observability.

- Experience building and deploying cloud-native AI/ML applications and data platforms using AWS, or Google Cloud.

Benefits:

- Medical, dental and vision insurance

- 401(k) plan with a Cisco matching contribution

- Paid parental leave

- Short and long-term disability coverage

- Basic life insurance

- 10 paid holidays per full calendar year

- 1 paid day off for employee’s birthday

- Paid year-end holiday shutdown

- 4 paid days off for personal wellness

- 16 days of paid vacation time per full calendar year

- 80 hours of sick time off provided on hire date and each January 1st thereafter

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Python
- Java
- PyTorch
- TensorFlow
- scikit-learn
- XGBoost
- SQL
- Spark
- Kafka
- ETL/ELT frameworks
- cloud data platforms
- LangChain/LangGraph
- LangSmith
- OpenAI
- Anthropic/Claude APIs

### Nice to have
- Generative AI
- LLM development
- RAG
- embeddings/vector databases
- prompt engineering
- AI agents
- LLM evaluation and observability
- LangChain
- LangGraph
- MLflow
- model monitoring
- automated evaluation frameworks

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/San-Jose-California-US/CX-Machine-Learning-Engineer_2024550?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)