# Business Immigration Supervisor

**Company**: Fragomen
**Location**: San Francisco, US
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $96,000.00 - $114,000.00
**Category**: Legal
**Industry**: Consulting

**Apply**: https://fragomen.wd115.myworkdayjobs.com/en-US/FragomenCareers/job/US-San-Francisco/Business-Immigration-Supervisor_REQ-027199-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e81041d1-f48

## Description

As a Business Immigration Supervisor at Fragomen, you will make an immediate impact on our business, with opportunities for training, development, and long-term growth.

Fragomen is a leading provider of immigration services, helping clients achieve their goals in a complex global landscape.

**Responsibilities:**

- Supervise junior business immigration caseworkers and provide training, mentoring, and performance management

- Manage complex cases, prioritize tasks, and monitor workload to ensure accuracy and timeliness

- Provide direction to the team using extensive knowledge of business immigration case matters

- Serve as a liaison between the immigration consulting team and Client Services Manager or Associates

- Strengthen and maintain strong client relationships, contribute to client meetings and business reviews, and assist with delivering the team's output

- Proactively address client escalations, lead high-touch calls, and provide accurate and relevant client reporting

- Perform a wide range of varied case-related duties requiring specialized knowledge and skills in employment-based immigration matters

- Work with clients to perform intake of cases, troubleshoot issues, and establish case strategy

- Analyze case documents and prepare immigration applications for filing with government agencies

- Draft petitions, applications, and specialized support letters detailing eligibility for visa classification and other immigration benefits

- Communicate regularly with clients and foreign nationals regarding procedural and case processing issues

- Review and approve client billing and conduct billing and WIP audits as appropriate

- Oversee status of cases through utilization of case management and billing systems

- Be fluent with case management and other reporting tools and technologies used to manage data and information

- Engage, collaborate, and share knowledge with teams locally and regionally to ensure best practices

- Ensure self and team follow documented firm standards and policy to mitigate risk and ensure regulatory, operational, and client compliance

**Requirements:**

- Bachelor's degree, Associate's degree, or Paralegal certification preferred

- At least 7 years of business immigration experience (i.e., paralegal)

- Supervisory or managerial experience

- Strong knowledge of procedural requirements for various types of nonimmigrant and immigrant visas and client processes

- Client service mindset, attention to detail, and desire to achieve high productivity

- Experience using various computer systems, including Microsoft Excel

- Ability to multi-task in a fast-paced environment with competing demands

- Excellent written and verbal communication skills, including proofreading documents and drafting fluent prose

- Ability to contribute to a positive work environment, effectively collaborate, and promote teamwork

**Benefits:**

- 22 PTO days + Federal holidays

- Medical, Dental, and Vision plans + FSA & HSA Plans

- 401K plan, with company matching

## Skills

### Required
- business immigration
- case management
- client service
- communication
- Microsoft Excel

### Nice to have
- paralegal certification
- supervisory experience
- immigration law

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Source: [Apply at fragomen.wd115.myworkdayjobs.com](https://fragomen.wd115.myworkdayjobs.com/en-US/FragomenCareers/job/US-San-Francisco/Business-Immigration-Supervisor_REQ-027199-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)