# Partnerships Business Operations Manager

**Company**: Anthropic
**Location**: San Francisco, CA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $170,000-$215,000 USD
**Category**: Operations
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q116758847

**Apply**: https://job-boards.greenhouse.io/anthropic/jobs/5391211008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e804aa54-dd8

## Description

## About the role

Reporting into Partner Operations & Systems within Partner Experience, this role is the operations generalist behind the partner program , an ecosystem growing quickly, with volume growing faster and an operational layer still being designed.

The role has two anchors: intake , owning the front door for new process requests and building the intake process itself , and flexibility, serving as the generalist allocated to the most pressing operational issue at the time. You'll serve as the central hub for partner experience, working cross-functionally with Finance, RevOps, Sales, Enablement, Product, and Legal to ensure seamless execution of partnership strategy.

## Key responsibilities

- Own intake for new process requests: triage, scope, and prioritise needs across the partner organisation and decide what gets built

- Design new partner operations processes from zero to one: stand up the workflow, documentation, and requirements, and iterate with data

- Build new AI automations with Claude: create and run Claude-powered automations and AI workflows across partner operations, taking them from prototype to production and improving them with use

- Take on special operations projects: join small cross-functional teams on priority initiatives

- Run the process and data side of registrations, referrals, incentives, applications, and onboarding, keeping the data decision-grade

- Encode program policy in the systems: work with program owners so rules are enforced by systems, and own data hygiene for the partner record of truth

- Enable partners and internal teams: build the guidance partners, Partner Managers, and Account Executives need for new initiatives

- Collaborate across go-to-market: partner with Sales, Finance, Enablement, Marketing, and Revenue Operations to stay aligned with the business

- Measure what matters: establish service levels and report on volume, cycle time, and the metrics that show what to fix next

## Minimum qualifications

- 4+ years in management consulting or investment banking, ideally paired with 1–3+ years in business operations, partner/channel operations, product operations, or a comparable role at an AI, enterprise software, or technology company

- Strong project management ability with experience influencing cross-functional operational initiatives

- Hands-on experience creating AI workflows with Claude or similar tools, and comfort running and improving them at operational volume

- Experience with data analysis tools and reporting platforms (e.g., Hex, Looker, or similar)

- Analytical mindset with the ability to derive actionable insights from complex datasets

## Preferred qualifications

- Experience with deal registration systems, partner relationship management (PRM) platforms, and commission management tools

- Previous experience at an AI/ML or other fast-scaling technology company

- Experience with partner or channel program design, including tiering and program benefits

- Hands-on Salesforce experience, including reporting, data imports, and workflow configuration

- A track record of standing up operational processes, service levels, and reporting from scratch

- Experience on a tiger team or task force assembled to solve high-priority problems quickly

The annual compensation range for this role is $170,000-$215,000 USD.

## Logistics

- Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

- Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

- Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

- Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

- Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate.

## Skills

### Required
- project management
- AI workflows
- data analysis
- Claude

### Nice to have
- deal registration systems
- partner relationship management
- Salesforce
- operational processes

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/anthropic/jobs/5391211008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)