# KYC Team Lead with German

**Company**: Tide
**Location**: Bulgaria
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/tide/jobs/8039975003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e7d5b7a0-4f4

## Description

We are looking for a KYC Team Lead with German language skills to join our team in Bulgaria.

As an Onboarding KYX Team Lead, you will be responsible for a team of KYX analysts in Bulgaria, conducting stringent checks and due diligence at the Onboarding stage.

**Responsibilities:**

- Leading the daily workflow assignment, ensuring all tasks are distributed correctly and completed on time.

- Being the subject matter expert on KYC, corporate due diligence and AML risk and managing a team of analysts.

- Resolving the issues raised by analysts and escalations by stakeholders.

- Leading and coordinating the CDD and EDD reviews of low, medium and high risk members.

- Mentoring Analysts, monitoring their progress, goals, and removing blockers that prevent them from performing well.

- Liaison between different departments and team leads of other teams - coordinating across different business areas to achieve a common goal.

- Suggesting and executing procedural improvements.

- Acting as an escalation point for your teammates.

- Managing other tasks and Remediation Activities as assigned.

- Steering and overseeing individual and team KPIs / OKRs.

- Keeping yourself abreast about latest changes in KYC/ AML policies and implementation of same at team operational level.

**Requirements:**

- Previous KYC experience.

- Proven experience as KYC team leader.

- Expertise in Risk & AML understanding of merchants.

- Excellent verbal, written and interpersonal communication skills in English.

- Outstanding customer service skills and dedication to providing exceptional customer care.

- Highly motivated, enthusiastic and driven individual with a never say die attitude.

- Self-motivator and self-starter.

- Highly data driven and have good capabilities in Excel.

- Focused on quality.

- Proficient in German.

- Able to adapt well to change and successfully set and adjust priorities as needed.

- Multi-tasker who can manage multiple streams of work concurrently.

**Benefits:**

- 25 days paid annual leave.

- 3 paid days off for volunteering or L&D activities.

- Extended maternity and paternity leave covered by the company.

- Personal L&D budget.

- Additional health & dental insurance.

- Mental wellbeing platform.

- Fully covered Multisports card.

- Food vouchers.

- Snacks, light food, drinks in the office.

- WFH equipment allowance.

- Flexible working from home.

- Sabbatical Leave.

- Transportation bonus to cover office commute under the hybrid work arrangement.

## Skills

### Required
- KYC
- AML
- Risk management
- German
- English
- Excel
- Customer service

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/tide/jobs/8039975003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)