# Assistant Store Manager

**Company**: Mejuri
**Location**: Seattle
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $31 - $35 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://job-boards.greenhouse.io/mejuri/jobs/4700872006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_e79a535a-111

## Description

As an Assistant Store Manager at Mejuri, you'll play a key role in delivering an exceptional retail experience and supporting the store leadership team with day-to-day operations.

Responsibilities:

- Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri's Steps of Selling.

- Maximize results and achievement of Key Performance Indicators (KPIs) by driving own performance as well as the performance and engagement of the team.

- Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.

- Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed.

- Manage the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.

- Maintain organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.

- Proficient in using point-of-sale systems, inventory management software, and other retail technology.

- Accountable for mitigating internal, external and administrative loss of product.

- Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross-functional teams to resolve.

- Ensure Mejuri brand standards of visual presentation, cleanliness and functionality are upheld.

- Monitor assortment performance to create a productive sales environment and determine action steps to improve sell-through.

- Execute and/or participate in the implementation and maintenance of all retail campaign signage and windows in your location.

- Validate the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand.

- Coach and inform all store team members on updates or changes to Visual Merchandising standard practices.

- Validate and participate in the successful integration of new talent to our store teams.

- Validate that team members are completing required instructor-led, on the job and self-study training.

- Ensure that store schedules are supported with high-quality and accurate inputs and uphold the standards of responsible live-week management.

- Validate the regular and accurate assessment of our people against performance review criteria and KPIs.

- Build healthy relationships with our people and establish a positive and engaging work environment.

Requirements:

- Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses in partnership with a Store Manager.

- Strong leadership skills with experience supporting, coaching, and motivating a team.

- Solid understanding of what great customer experience looks like and how to bring it to life on the floor.

- Excellent communication skills.

- Desire to work in a fast-paced, entrepreneurial environment.

Benefits:

- Comprehensive medical, dental, and mental health coverage.

- Paid time off – inclusive of vacation and sick days.

- 4 months of 80% parental leave salary top-up and personalized return to work plans.

- Monthly retail bonus program.

- Equity program – own a piece of the company and share in our growth.

- Regular feedback via performance reviews.

- A robust in-house retail learning program.

- Generous product discount!

Salary Range: $31 - $35 per hour

## Skills

### Required
- financial management
- leadership
- customer experience
- communication
- inventory management
- point-of-sale systems

### Nice to have
- leadership experience in a high-volume retail environment
- store opening experience
- start-up or fast-growing company experience

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mejuri/jobs/4700872006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
